Shopify Inbox

Name: Shopify Inbox
Brand: Shopify
Rating: 4.8 (4794 reviews)

요금제: 가격: 무료
평점: 4.8 (4,794)
개발자: Shopify

데모 스토어 보기

Use Shopify Inbox to turn browsers into buyers

Acquire new customers and close sales by connecting with shoppers in chat.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience.

Turn on chat and track results with a seamless workflow in the Shopify admin.
Manage conversations from online store chat and Shop app.
Quickly understand who customers are with profile and cart details.
Send product recommendations, photos, and discounts without leaving the chat.
Automate greetings, contact capture, and FAQs to save you and your buyers time.

하이라이트: 미국의 비즈니스에서 인기 있는 앱; Shopify 관리자에서 바로 사용 가능; 최신 테마와 작동

출시됨

2019년 8월 14일

언어

영어, 프랑스어, 독일어, 이탈리아어, 일본어, 포르투갈어(브라질), 스페인어, 중국어(간체), 중국어(번체), 체코어, 덴마크어, 네덜란드어, 핀란드어, 한국어, 노르웨이어, 포르투갈어 (포르투갈), 스웨덴어, 태국어, 터키어, 베트남어, 그리고 폴란드어

범주

채팅 , 프로모션 - 기타

리뷰 (4,794)

전체 평점

4.8

평점 수준당 개수

평점의 78%가 별 5개입니다
3.7천
평점의 13%가 별 4개입니다
647
평점의 4%가 별 3개입니다
172
평점의 2%가 별 2개입니다
78
평점의 3%가 별 1개입니다
161

모든 리뷰

2024년 5월 28일

Shopify's chat support has significantly enhanced our ability to communicate directly with our clients. This feature not only streamlines our customer service interactions but also helps in building trust and fostering stronger relationships with our customers. Highly recommended for any business looking to improve client communication and trust!

SVAB

미국

앱 사용 기간 4년 초과

2024년 5월 22일

This is a life saver! My mom has been in the hospital the past few days and she was the only person on my mind, plus I work full time. During this time I didn't notice that I had a message from someone, this service saved me. It answered what it could for me.
I am now back and able to keep up with my messages, but I could not live without Shopify Inbox, it is a must have!!

Bay Gift Shop

미국

앱 사용 기간 2년 초과

2024년 5월 28일

it works. it doesn't cost anything. I'm sure others have more features but that's not what I need....I just want people to be able to message and ask a question, maybe get a FAQ or two

Form Function Form

미국

앱 사용 기간 2년 초과

2024년 6월 1일

I am extremely impressed with this app! It offers real-time communication and seamless integration, making customer interactions smooth and efficient. The "Quick Replies" feature is a game-changer for providing fast and effective customer service. I love how I can offer products or discounts directly through chat, which has significantly improved my sales.

The automated responses and instant answers save me a lot of time, and the app's ability to consolidate customer interactions and provide insights into customer behavior is invaluable. I also appreciate the feature that allows me to send tracking updates and responses to missed chats directly to customers. This app has truly enhanced my customer service experience, and the user-friendly interface makes it easy to use.

Highly recommend it to any merchant looking to improve their customer service and sales!

WINLY

인도

앱 사용 기간 3개월

2024년 6월 6일

Since I began using Shopify for our e-commerce needs, I have found the platform to be exceptionally user-friendly and efficient. The intuitive interface and extensive features have made managing our online store both straightforward and enjoyable.

pronk.in

인도

앱 사용 기간 2년 초과