Shopify 관리자에서 바로 사용 가능
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Acquire new customers and close sales by connecting with shoppers in chat.
Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience.
- Turn on chat and track results with a seamless workflow in the Shopify admin.
- Manage conversations from online store chat and Shop app.
- Quickly understand who customers are with profile and cart details.
- Send product recommendations, photos, and discounts without leaving the chat.
- Automate greetings, contact capture, and FAQs to save you and your buyers time.
It's been easy to chat with people interested in the store directly through the chat function on the website. It gives a little notification when there is a new message, which helps me keep on top of things when people are looking for help.
"I have to say that the support I received from Shopify was exceptional. It can be really challenging to manage everything on my own, but their assistance was incredibly valuable. They helped me understand the functionality of Shopify's Inbox Chat app, which is a free alternative to one of my paid apps that serves the same purpose. In essence, I received free support for a new app and was able to save money by discontinuing an old app. Overall, it was a great experience."
Easy to use, and very well-integrated with our Shopify store (duh, it's first party).
Would be great if we could drag and drop media into the chat directly on browser, as we need to attach media quite often.
Shopify Inbox is an absolute game-changer! Its ease of use and built-in features just make so much sense, especially for someone looking to streamline their customer interactions. It's fantastic how it works seamlessly right out of the box, allowing for direct and swift communication with customers. Highly recommended for anyone aiming to enhance their customer service experience effortlessly!
Incredibly easy to use! Super user friendly interfacing that has allowed not only us as the seller, a better experience, but our customers as well. Makes transactions a breeze!