Shopify Inbox

Shopify Inbox

가격: 무료
평점(4.8)
리뷰
개발자

하이라이트

동일 업종 비즈니스에서 인기 있는 앱
  • 미국 소재
귀하의 비즈니스에 적합
  • Shopify 관리자에서 바로 사용 가능
  • 최신 테마와 작동

앱 소개

출시됨

2019년 8월 14일

언어

영어, 프랑스어, 독일어, 이탈리아어, 일본어, 포르투갈어(브라질), 스페인어, 중국어(간체), 중국어(번체), 체코어, 덴마크어, 네덜란드어, 핀란드어, 한국어, 노르웨이어, 포르투갈어 (포르투갈), 스웨덴어, 태국어, 터키어, 베트남어, 그리고 폴란드어

Acquire new customers and close sales by connecting with shoppers in chat.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience. 더 보기
  • Turn on chat and track results with a seamless workflow in the Shopify admin.
  • Manage conversations from online store chat and Shop app.
  • Quickly understand who customers are with profile and cart details.
  • Send product recommendations, photos, and discounts without leaving the chat.
  • Automate greetings, contact capture, and FAQs to save you and your buyers time.

리뷰 4,465개

전체 평점
4.8
평점 수준당 개수
  • 평점의 77%가 별 5개입니다
  • 평점의 14%가 별 4개입니다
  • 평점의 4%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2024년 3월 13일

Based on this app I can see Shopify really cares about helping store owners connect with their customers. To be able to message on the computer and via mobile we can stay connected even when offline. I would like the ability to easily switch between stores as I have several. I will get a notification from one store that I need to respond to and then another from another store. Switching back and forth easily will help me take care of my customers more easily. Thank you for all you do for us

JackJacks Metal
미국
앱 사용 기간 2년 초과
2024년 4월 22일

When it's working it's fantastic! It works 90% of the time. Customer's don't ever see the hiccups. The two factor authentication login forces this app to log out occasionally. I do not always realized this occurs, then I won't get any chats to my phone for a few days. During my busy season this really helps convert sales; customers can get answers faster. Even if the answers are not instant, I can usually reply in a matter of minutes. I love the quick replies. Those answer 80% of the questions customers have "what is your return policy ?" "what are your size details ?" I ask customers to provide their email address so I can always track them down. Most people understand the chat is tied to a human being at a small business. Most customers will wait for a few minutes. I have had a couple people get on the chat and be rude and nasty, it hasn't happened for a couple years. So, I think it's a great plugin for your Shopify store. I've been using Inbox since it launched! I wish I could customized the placement a little more, the code lays on top of your store visual layout code...still that's the reality of UX design. Inbox is a fantastic little plugin by Shopify! I recommend to all business owners, especially if you're seeing a lot of abandoned carts or have a product with complex sizing options!

RavenRova
미국
앱 사용 기간 3년 초과
2024년 4월 10일

It works great for us, Easy to attach pictures, link stock, set up automated answers and quick replies. I've looked at more comprehensive inbox's but this one fulfills our needs perfectly.

Barefoot Junkie
영국
앱 사용 기간 4년 초과
2024년 5월 9일

It's a good app, works well and it is easy to customize. I specially like that you can set a schedule for when you are available so I'm not getting messages at all hours of the night.

Artec
파나마
앱 사용 기간 대략 2년
2024년 4월 9일

it's good but it does feel a little bit clunky at times as I have to sign in again to respond. also, I don't think customers can attach listings/images to things they're asking about (but that might be the regular shopify inbox - sorry, cannot recall)

suegray jewelry
미국
앱 사용 기간 대략 2년

앱 소개

출시됨

2019년 8월 14일

언어

영어, 프랑스어, 독일어, 이탈리아어, 일본어, 포르투갈어(브라질), 스페인어, 중국어(간체), 중국어(번체), 체코어, 덴마크어, 네덜란드어, 핀란드어, 한국어, 노르웨이어, 포르투갈어 (포르투갈), 스웨덴어, 태국어, 터키어, 베트남어, 그리고 폴란드어

Shopify 제공

Shopify 정보

평점 4.3

Shopify 앱스토어용 앱 빌드 경력 15년

151 O’Connor St, Ottawa, ON, ON, CA

지원

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

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