Shopify Inbox
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Acquire new customers and close sales by connecting with shoppers in chat.
Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies.
- Add chat to your store with a seamless workflow in Shopify.
- Manage conversations from online store chat and Shop app.
- Quickly understand who customers are with profile and cart details.
- Send product recommendations, photos, and discounts without leaving the chat.
- Automate greetings, contact capture, and FAQs to save you and your buyers time.
- Høydepunkter
- Populært blant bedrifter i USA
- Bruk direkte i Shopify-administrator
- Fungerer med de nyeste temaene
Språk
Engelsk, Fransk, Tysk, Italiensk, Japansk, Portugisisk (Brasil), Spansk, Kinesisk (forenklet), Kinesisk (tradisjonell), Tsjekkisk, Dansk, Nederlandsk, Finsk, Koreansk, norsk, Portugisisk (Portugal), Svensk, Thai, Tyrkisk, Vietnamesisk, og Polsk
Denne appen er ikke oversatt til Norsk (bokmål)
Kategorier
Sanntidsmeldinger
Automatiserte svar
Tilpasning
Omtaler (5 438)
Have looked at other chat apps and they all wanted a monthly fee for something that is super basic. This is all we needed and it works great for our seasonal business.
A great way to touch base with customers who have a question before checkout, while they are still in the process. Sometimes the questions are things that they could have just figured out on their own by looking first (ie is it in stock? where are you located? do you have xxx?), but if they need their hand held, this is a good app.
This app has been very helpful for the customers wanting to reach out directly through chat vs an email or phone call. I've been using it for a few years now and I would recommend it.
this is great for customers that have questions. Please be sure to stay kind and have patience with them and it can actually guarantee your sales. Nothing like them getting the best customer service from the person that started the business themselves. Your the only robot here and its an amazing way to provide customer service.
It has worked very well. Honestly made the customer service job so much easier for me! The only thing I wish it offered is a way to link the chat to help direct customers to it.
Brukerstøtte
Shopify kan besvare eventuelle spørsmål du har om Shopify Inbox.
Ressurser
Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).
Lansert
14. august 2019
Tilgang til data
Denne appen trenger tilgang til følgende data for å fungere i butikken. Finn ut hvorfor i utviklerens personvernerklæring.
Vis personopplysninger:
Kunder, butikkeier, personalinformasjon
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Kunder
Navn, e-postadresse, telefonnummer, fysisk adresse, geolocation, IP-adresser, nettleser og operativsystem
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Butikkeier
Navn, e-postadresse, telefonnummer, fysisk adresse
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Personalinformasjon
Navn, e-postadresse, telefonnummer
Vis og rediger butikkdata:
Kunder, produkter, bestillinger, personalkontoer, Nettbutikk, Shopify-administrator, andre tjenester
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Rediger kunder
Kundedata
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Vis produkter
Produktoppføringer, produkter, or samlinger
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Rediger bestillinger
Tilordnet oppfyllelse, bestillingsutkast, forhandleradministrert oppfyllelse, alle bestillingsdetaljer for Shopify Inbox-kanalen, returer, or tredjepartsoppfyllelse
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Vis personalkontoer
Personalkontoer
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Rediger nettbutikken
Kassesiden, ser etter sporingspiksler og piksler for konverteringssporing, innstillingene for nettbutikken din, or tema
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Vis Shopify-administrator
Juridiske retningslinjer
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Vis andre tjenester
Apper
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Vis andre data
Merkevareinnstillinger, utsjekkingsinnstillinger, lokaler, or prisregler
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