Shopify Inbox
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Acquire new customers and close sales by connecting with shoppers in chat.
Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies.
- Add chat to your store with a seamless workflow in Shopify.
- Answer questions quickly with AI-powered suggested replies.
- Quickly understand who customers are with profile and cart details.
- Send product recommendations, photos, and discounts without leaving the chat.
- Automate greetings, contact capture, and FAQs to save you and your buyers time.
- Høydepunkter
- Populært blant bedrifter i USA
- Bruk direkte i Shopify-administrator
- Fungerer med de nyeste temaene
Språk
Engelsk, Fransk, Tysk, Italiensk, Japansk, Portugisisk (Brasil), Spansk, Kinesisk (forenklet), Kinesisk (tradisjonell), Tsjekkisk, Dansk, Nederlandsk, Finsk, Koreansk, norsk, Portugisisk (Portugal), Svensk, Thai, Tyrkisk, Vietnamesisk, og Polsk
Denne appen er ikke oversatt til Norsk (bokmål)
Fungerer med
- Online Store
Kategorier
Sanntidsmeldinger
Automatiserte svar
Omtaler (6 265)
This keeps all our communication in one place and is a great tool for hashing out details for custom pieces. The AI response suggestions are decent as well for quick communication about one off questions if needed.
Great little addition and easy to manage app. Would be even better if there was a notification of msg and how long they have been waiting. Highly recommend!
Makes such a difference having Shopify inbox as a separate app on my phone so I can essentially be available 24/7 as a one man band. Definitely lead to a large number of sales.
the app works well , but sometime it creates more then one conversation for a single customer , which makes hard to chat , as some messages were on different chat and some on other.
for the mobile app , i would need a message notification sound of my choice or atleast a sound that is loud enough to hear , sometimes i miss customers messages because of low notification sound.
other then this , the app works well
We have tried many other chat apps and this version of Shopify Inbox has been the easiest for my team and customers to use effectively!
We felt a drastic increase in use by our customers once we switched to Inbox and my team has easily been able to communicate back and forth resolving issues, answering product questions, and supporting our customers.
Brukerstøtte
Appstøtte levert av Shopify.
Få brukerstøtteRessurser
Lansert
14. august 2019
Tilgang til data
Denne appen trenger tilgang til følgende data for å fungere i butikken. Finn ut hvorfor i utviklerens personvernerklæring .
Vis personopplysninger:
Kunder, butikkeier, personalinformasjon
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Kunder
Navn, e-postadresse, telefonnummer, fysisk adresse, geolocation, IP-adresser, nettleser og operativsystem
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Butikkeier
Navn, e-postadresse, telefonnummer, fysisk adresse
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Personalinformasjon
Navn, e-postadresse, telefonnummer
Vis og rediger butikkdata:
Kunder, produkter, bestillinger, personalkontoer, Nettbutikk, Shopify-administrator, andre tjenester
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Rediger kunder
Kundedata
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Vis produkter
Produktoppføringer, produkter, or samlinger
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Rediger bestillinger
Tilordnet oppfyllelse, bestillingsutkast, forhandleradministrert oppfyllelse, alle bestillingsdetaljer for Shopify Inbox-kanalen, returer, or tredjepartsoppfyllelse
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Vis personalkontoer
Personalkontoer
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Rediger nettbutikken
Kassesiden, ser etter sporingspiksler og piksler for konverteringssporing, innstillingene for nettbutikken din, or tema
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Vis Shopify-administrator
Juridiske retningslinjer
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Vis andre tjenester
Apper
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Vis andre data
Merkevareinnstillinger, utsjekkingsinnstillinger, lokaler, or prisregler
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