可直接在 Shopify 后台使用
Shopify Inbox 是一款免费的消息工具，让您可以在客户购物时与他们聊天。事实上，70% 的 Inbox 对话都是与正在购买商品的客户进行的。您可以在聊天时使用实时客户信息（例如客户浏览过的产品、购物车内容以及过往订单）来量身定制发送给客户的消息。您还可以推荐产品或提供折扣来提高订单金额。运用自动回复、常见问题解答和个人聊天体验更快地帮助客户。
在 Shopify 后台中使用无缝工作流打开聊天并跟踪结果。
管理在线商店聊天和 Shop 应用的对话。
I think it is great. Much easier and better, and much more efficient than emails. Just wish there was a link to where I could include in my contact form as a few customers still send messages via email and then our response often ends up in their spam box and goes unseen. Inbox is great because there is no dropped communication.
I love this app. It allows me to respond to customers as soon as possible, easily share product links with them, see the items on their cart and provide better customer service.
Easily links client profiles to chats, allowing our team members instant access to orer history and cart contents. This saves a countless amount of time and allows us to provide customized service to new and existing clients!
It seems to be well maintained and updated, works reliably, nice to be able to collaborate with other employees to assist inquiring customers, only picky thing would be I wish we could customize the UI a little more like G-Mail Inbox, etc, and perhaps incorporate the AI capabilities for creating replies quicker, etc
An easy way to communicate with customers right away. It's also a quick method for responding while shopping on the site. Love it! Thank You,
Kat Mar Adams