Shopify Inbox

Shopify Inbox

價格:免費
評分 (4.8)
評價
開發者

特色

廣受與您同類型的商家愛用
  • 美國商家
專為您的商家量身打造
  • 可直接在 Shopify 管理介面使用
  • 可與最新佈景主題搭配使用

應用程式相關資訊

發布日期

2019年8月14日

語言

英文、 法文、 德文、 義大利文、 日文、 葡萄牙文 (巴西)、 西班牙文、 簡體中文、 繁體中文、 捷克文、 丹麥文、 荷蘭文、 芬蘭文、 韓文、 挪威文、 葡萄牙文 (葡萄牙)、 瑞典文、 泰文、 土耳其文、 越南文,以及 波蘭文

Acquire new customers and close sales by connecting with shoppers in chat.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience. 更多
  • Turn on chat and track results with a seamless workflow in the Shopify admin.
  • Manage conversations from online store chat and Shop app.
  • Quickly understand who customers are with profile and cart details.
  • Send product recommendations, photos, and discounts without leaving the chat.
  • Automate greetings, contact capture, and FAQs to save you and your buyers time.

4,456 則評價

整體評分
4.8
各級評分數量
  • 77% 的評分為 5 顆星
  • 14% 的評分為 4 顆星
  • 4% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2024年3月13日

Based on this app I can see Shopify really cares about helping store owners connect with their customers. To be able to message on the computer and via mobile we can stay connected even when offline. I would like the ability to easily switch between stores as I have several. I will get a notification from one store that I need to respond to and then another from another store. Switching back and forth easily will help me take care of my customers more easily. Thank you for all you do for us

JackJacks Metal
美國
使用應用程式 2年多
2024年4月22日

When it's working it's fantastic! It works 90% of the time. Customer's don't ever see the hiccups. The two factor authentication login forces this app to log out occasionally. I do not always realized this occurs, then I won't get any chats to my phone for a few days. During my busy season this really helps convert sales; customers can get answers faster. Even if the answers are not instant, I can usually reply in a matter of minutes. I love the quick replies. Those answer 80% of the questions customers have "what is your return policy ?" "what are your size details ?" I ask customers to provide their email address so I can always track them down. Most people understand the chat is tied to a human being at a small business. Most customers will wait for a few minutes. I have had a couple people get on the chat and be rude and nasty, it hasn't happened for a couple years. So, I think it's a great plugin for your Shopify store. I've been using Inbox since it launched! I wish I could customized the placement a little more, the code lays on top of your store visual layout code...still that's the reality of UX design. Inbox is a fantastic little plugin by Shopify! I recommend to all business owners, especially if you're seeing a lot of abandoned carts or have a product with complex sizing options!

RavenRova
美國
使用應用程式 3年多
2024年4月10日

It works great for us, Easy to attach pictures, link stock, set up automated answers and quick replies. I've looked at more comprehensive inbox's but this one fulfills our needs perfectly.

Barefoot Junkie
英國
使用應用程式 4年多
2024年5月9日

It's a good app, works well and it is easy to customize. I specially like that you can set a schedule for when you are available so I'm not getting messages at all hours of the night.

Artec
巴拿馬
使用應用程式 大約2年
2024年4月9日

it's good but it does feel a little bit clunky at times as I have to sign in again to respond. also, I don't think customers can attach listings/images to things they're asking about (but that might be the regular shopify inbox - sorry, cannot recall)

suegray jewelry
美國
使用應用程式 大約2年

應用程式相關資訊

發布日期

2019年8月14日

語言

英文、 法文、 德文、 義大利文、 日文、 葡萄牙文 (巴西)、 西班牙文、 簡體中文、 繁體中文、 捷克文、 丹麥文、 荷蘭文、 芬蘭文、 韓文、 挪威文、 葡萄牙文 (葡萄牙)、 瑞典文、 泰文、 土耳其文、 越南文,以及 波蘭文

由 Shopify 建置

關於「Shopify」

平均評分 4.3 顆星

已有 15 年為 Shopify 應用程式商店開發應用程式的經驗

151 O’Connor St, Ottawa, ON, ON, CA

支援服務

開發者無法直接以繁體中文提供支援。

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