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Acquire new customers and close sales by connecting with shoppers in chat.
Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies.
- Add chat to your store with a seamless workflow in Shopify.
- Answer questions quickly with AI-powered suggested replies.
- Quickly understand who customers are with profile and cart details.
- Send product recommendations, photos, and discounts without leaving the chat.
- Automate greetings, contact capture, and FAQs to save you and your buyers time.
- 特色
- 廣受美國商家愛用
- 可直接在 Shopify 管理介面使用
- 可與最新佈景主題搭配使用
語言
英文、 法文、 德文、 義大利文、 日文、 葡萄牙文 (巴西)、 西班牙文、 簡體中文、 繁體中文、 捷克文、 丹麥文、 荷蘭文、 芬蘭文、 韓文、 挪威文、 葡萄牙文 (葡萄牙)、 瑞典文、 泰文、 土耳其文、 越南文，以及 波蘭文
可與以下項目搭配使用
- Online Store
評論 (6,290)
This keeps all our communication in one place and is a great tool for hashing out details for custom pieces. The AI response suggestions are decent as well for quick communication about one off questions if needed.
Great little addition and easy to manage app. Would be even better if there was a notification of msg and how long they have been waiting. Highly recommend!
We get notified super fast and we love being able to communitcate with our customers in real time. We also appreciate knowing what products they have in their cart and what city they're contacting us from to help with estimating shipping costs.
Makes such a difference having Shopify inbox as a separate app on my phone so I can essentially be available 24/7 as a one man band. Definitely lead to a large number of sales.
the app works well , but sometime it creates more then one conversation for a single customer , which makes hard to chat , as some messages were on different chat and some on other.
for the mobile app , i would need a message notification sound of my choice or atleast a sound that is loud enough to hear , sometimes i miss customers messages because of low notification sound.
other then this , the app works well
支援服務
應用程式支援由 Shopify 提供。
獲取支援資料存取權
這項應用程式需要存取以下資料，才能在商店中正常運作。 原因請參閱開發者的隱私權政策 。
檢視個人資料:
顧客, 商店擁有人, 員工資訊
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顧客
名稱, 電子郵件地址, 電話號碼, 實體地址, Geolocation, IP 位址, 瀏覽器和作業系統
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商店擁有人
名稱, 電子郵件地址, 電話號碼, 實體地址
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員工資訊
名稱, 電子郵件地址, 電話號碼
檢視並編輯商店資料:
顧客, 商品, 訂單, 員工帳號, 網路商店, Shopify 管理介面, 其他服務
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編輯顧客
客戶資料
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檢視產品
產品資訊， 產品, or 商品系列
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編輯訂單
已指定的出貨作業， 訂單草稿， 商家管理的出貨作業， 您的 Shopify Inbox 管道的所有訂單詳細資訊， 退貨, or 第三方出貨作業
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檢視員工帳號
員工帳號
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編輯您的網路商店
結帳頁面， 正在檢查網站 Cookie 和轉換追蹤像素， 您的網路商店設定, or 佈景主題
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檢視 Shopify 管理介面
法律政策
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檢視其他服務
應用程式
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檢視其他資料
品牌設定， 結帳設定， 語言代碼, or 價格規則
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