Shopify Inbox

Name: Shopify Inbox
Brand: Shopify
Rating: 4.7 (5217 reviews)

定價: 免費
評分: 4.7 (5,217)
開發者: Shopify

檢視示範商店

Use Shopify Inbox to turn browsers into buyers

Acquire new customers and close sales by connecting with shoppers in chat.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies.

Add chat to your store with a seamless workflow in Shopify.
Answer questions quickly with AI-powered suggested replies.
Quickly understand who customers are with profile and cart details.
Send product recommendations, photos, and discounts without leaving the chat.
Automate greetings, contact capture, and FAQs to save you and your buyers time.

廣獲同類商店愛用: 美國商家

語言

英文、法文、德文、義大利文、日文、葡萄牙文 (巴西)、西班牙文、簡體中文、繁體中文、捷克文、丹麥文、荷蘭文、芬蘭文、韓文、挪威文、葡萄牙文 (葡萄牙)、瑞典文、泰文、土耳其文、越南文，以及波蘭文

可與以下項目搭配使用

Shopify 管理介面
Online Store

類別

聊天

即時傳訊

自動回覆

自訂

評論 (5,217)

整體評分

4.7

各級評分數量

80% 的評分為 5 顆星
4,192
13% 的評分為 4 顆星
665
3% 的評分為 3 顆星
161
1% 的評分為 2 顆星
69
2% 的評分為 1 顆星
130

所有評價

2026年1月16日

非常に重宝しています。
お客様も問い合わせがし易く、過去の問い合わせや経過を確認しやすくとても便利です。

ゆったり・あったか靴下 - 想いやり -

日本

使用應用程式大約2年

2026年1月22日

The Shopify Inbox app is really great and very helpful. It would be even better if customers could submit their phone number before contacting support. Also, image quality becomes low when sending images, which needs improvement. Other than that, everything is excellent.

RevEx Gear

英國

使用應用程式大約1年

2026年1月14日

not bad so far, but it should show the page or product your customer is messaging about, very often do i get customers asking me about products but i have no clue which ones they are talking about

EZ Wheeler

美國

使用應用程式 1年多