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Acquire new customers and close sales by connecting with shoppers in chat.
Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies.
- Add chat to your store with a seamless workflow in Shopify.
- Answer questions quickly with AI-powered suggested replies.
- Quickly understand who customers are with profile and cart details.
- Send product recommendations, photos, and discounts without leaving the chat.
- Automate greetings, contact capture, and FAQs to save you and your buyers time.
- 廣獲同類商店愛用
- 美國商家
語言
英文、 法文、 德文、 義大利文、 日文、 葡萄牙文 (巴西)、 西班牙文、 簡體中文、 繁體中文、 捷克文、 丹麥文、 荷蘭文、 芬蘭文、 韓文、 挪威文、 葡萄牙文 (葡萄牙)、 瑞典文、 泰文、 土耳其文、 越南文,以及 波蘭文
可與以下項目搭配使用
- Shopify 管理介面
- Online Store
評論 (5,323)
This application functions exactly as expected, as is our experience with all that Shopify does. It assists with a fast, additional / separate communication channel between business email and chat, is customizable with regards to hours, online and offline messaging, etc., includes direct linking to products, client information, orders and more, and is accessible from multiple devices. All with AI support. We have no issues with causing slow loading or issues using Chrome which is our default browser. We would highly recommend...
It would have been ok if it didnt conflict with chrome. If you look at the site under developer tools it shows up as a javascript error. That is why I had to remove this app.
Da mobile funziona molto bene, da pc desktop si perdono troppi secondi prima di arrivare alla chat vera e propria. Un'altra cosa importante, se un cliente ha nel frattempo un carrello, lo stesso si può vedere nella colonna a destra ma la descrizione delle varianti viene nascosta.. ed è importantissima.
支援服務
App 支援由 Shopify 提供。
資料存取權
這項應用程式需要存取以下資料,才能在商店中正常運作。 原因請參閱開發者的隱私權政策 。
檢視顧客資料:
敏感資料、 裝置與活動資料
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敏感資料
姓名、 電子郵件地址、 電話號碼、 實體地址
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裝置與活動資料
地理位置、 IP 位址、 瀏覽器與作業系統
檢視員工與協作者資料:
商店擁有人、 員工
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商店擁有人
姓名、 電子郵件地址、 電話號碼、 實體地址
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員工
姓名、 電子郵件地址、 電話號碼
檢視與編輯商店資料:
顧客、 產品、 訂單、 員工帳號、 線上商店、 Shopify 管理後台、 其他服務
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編輯顧客
顧客資料
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檢視產品
產品資訊, 產品、 商品系列
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編輯訂單
已指派的出貨訂單, 訂單草稿, 由商家管理的出貨, 您 Shopify Inbox 管道的所有訂單記錄, 退貨流程、 第三方出貨
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檢視員工帳號
員工帳號
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編輯線上商店
結帳頁面, 檢查網站 Cookie 與轉換追蹤像素, 線上商店設定、 佈景主題
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檢視 Shopify 管理後台
法律政策
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檢視其他服務
App
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檢視其他資料
品牌設定, 結帳設定, 語言代碼、 價格規則
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