Shopify Inbox

Shopify Inbox

Price: Free
Rating (4.5)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Speed tested
  • Low impact to your online store
Built for your business
  • Use directly in Shopify admin

About this app

Launched

August 14, 2019

Languages

English

Acquire new customers and close sales by connecting with shoppers in chat.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop - across many channels. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop - across many channels. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience. more
  • Turn on chat and track results with a seamless workflow in the Shopify admin.
  • Manage conversations from online store chat, Shop app, Instagram, and Messenger.
  • Quickly understand who customers are with profile and cart details.
  • Send product recommendations, photos, and discounts without leaving the chat.
  • Automate greetings, contact capture, and FAQs to save you and your buyers time.
1563 reviews
Overall rating
4.5
Counts per rating level
  • 65% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 8% of ratings are 1 stars
January 27, 2023

Good but we need 2 essential things in order to have the perfect app, the possibility to change the color of the text (and not only have it white) and the possibility to translate the Q&A when a customer choose a different language in the language selector or when the /en in the url is active for exemple.

THL Resell
France
January 26, 2023

Excelente! Lo unico que hasta ese momento aun no puedo agregar la cuenta de instagram.
Pero lo que he usado esta excelente

Flânerie
El Salvador
January 26, 2023

I am very happy with this app. I can communicate easily with customers. It works well and it is easy to use

Creative Designs of the OBX
United States

About this app

Launched

August 14, 2019

Languages

English

Built by Shopify

About Shopify

3.5 average rating

13 years building apps for the Shopify App Store

Support

Send a message

support@shopify.com

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