Shopify Inbox

Shopify Inbox

Price: Free
Rating (4.5)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Speed tested
  • Low impact to your online store
Built for your business
  • Use directly in Shopify admin

About this app

Launched

August 14, 2019

Languages

English

Acquire new customers and close sales by connecting with shoppers in chat.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop - across many channels. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop - across many channels. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience. more
  • Turn on chat and track results with a seamless workflow in the Shopify admin.
  • Manage conversations from online store chat, Shop app, Instagram, and Messenger.
  • Quickly understand who customers are with profile and cart details.
  • Send product recommendations, photos, and discounts without leaving the chat.
  • Automate greetings, contact capture, and FAQs to save you and your buyers time.

1566 reviews

Overall rating
4.5
Counts per rating level
  • 65% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 8% of ratings are 1 stars
February 3, 2023

thanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is good

Luna & Ruby
United States
Time spent using app: 18 days
February 3, 2023

Great app - so functional and so good for my store and built in to shopify- have been using it for a few weeks now - cannot imagine life without it.

Nutrition Education Store
United States
Time spent using app: Over 2 years
Edited February 2, 2023

Easy to contact customers. It's worth it. Probably one of the best apps to use for Shopify as this can be connected to social media too.

Cristianni D'Argento
United Kingdom
Time spent using app: 2 months

About this app

Launched

August 14, 2019

Languages

English

Built by Shopify

About Shopify

3.5 average rating

13 years building apps for the Shopify App Store

Support

Send a message

support@shopify.com

More apps like this

4.3 out of 5 stars 25 total reviews Free
Chat with Facebook and Instagram shoppers from Shopify Inbox
4.7 out of 5 stars 1581 total reviews Free plan available
Live Chat boosted with Chatbots for the best customer support
4.6 out of 5 stars 3825 total reviews Free to install
WhatsApp Chat, Auto Abandoned Cart, FB Messenger, Reviews, FAQ