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Trop compliqué à faire fonctionner..L'aide on n'en parle meme pas..Dommage j'aurais aimé que cela fonctionne
Finally had to delete this app for good. Wasted time and money over a few months. Shopify needs to discontinue Auto Post and partner with either Buffer or HootSuite. This app works sporadically, is redundant, and the owner is verbally combative not customer focused at all and their located guess where overseas in India or somewhere. The app is total trash. Do not believe these other posters giving 5 star or 4 star reviews. You should be able to select your products, set the time, and forget it. Nope they have redundant choices built into the app which make no sense. They do not deal with Instagram directly but have your posts go thru Buffer and as result all your posts go thru Buffer and post the same products 2, 3, 4x times over and over which looks like spam and can get your account banned on FB & IG. Spoke with Shopify and Buffer at length before I decided to cut this app and delete it and the both agreed the app is no good. Currently using Outfy which is also not as good regarding the pricing algorithm. Overall there is no reliable replacement. These apps promote a lot of hype but leave you assed out and stressed out.
We have been doing some research as to why posts were published more than once (like two to three times) and found out that nothing like this was sent from our App. We do no push posts directly to Instagram but uses buffer integration. So we wrote to Buffer to investigate why the posts were published so many times and this was their reply:
"I'm sorry for the trouble you're running into here. It looks like these posts were all sent to Buffer via Zapier, so I think it would be worth checking your Zapier connection and what Zaps were used for these posts.
Looking at these 7 posts, I can see that 2 of them were created within seconds of each other on Sunday 18th August and these were scheduled posts using the 'Add to queue' option due later in the day, whereas the other 5 were all created within the 2 next 20 minutes of the original two and then they were all sent immediately using the 'Share Now' function a few minutes apart. Here's the data on this I'm able to see: http://hi.buffer.com/c163448b90f7
Does that help make things clearer?
So it seems that you have used another integration other than our App to push posts.
We understand that our Application is not very easy to use but it gets the job done and this is why we have received so many positive reviews. In addition, you can just tell us the settings that you want on the App and we offer the service to do so ourselves, so in fact, you don't need to set it up at all ... just let us know.
As I can understand, it has been a frustrating experience for you and we want to apologise for it. We hope you would give us another chance, just tell us how many posts you want to send to each platform and we will set it up and track the progress to make sure it works exactly like we have set it up.
We would await your response.
Freeport Spice Co.
Queued 8 posts using this app. App posted 1st one correctly to Facebook. 2nd post disappeared from posting queue, but was not posted to FB. Next item was posted. Remaining posts disappeared from App posting queue. Have sent 3 messages to developer, but received no replies. Clearly, this app is not reliable.
little difficult to use when connecting to social media account, buttons are going nowhere when clicking, fairly average using experience
App not working for months now and they will not fix or refund for this app that no longer works!!!! The app keeps posting the same products over and over again.
This app worked great at first then just stopped working. If your looking for Instagram auto post this is not the app!
Knus Home Decor
This app used to work perfectly until recently. I have auto-scheduled posts to post on my Facebook page at 4 different times a day. It then suddenly only started posting 1 out of my 4 auto-scheduled posts which took some time to update and edit with the correct wording to ensure my posts were perfect.
I contacted them about this more than once and was promised each time that it would be fixed but this never happened. Their support team is useless!
Other than that the app posts random posts to my Facebook page which I did NOT pre-approve so it simply will have a product image and says Shop here with now further info as it just posted without my pre-approval with the option to add more wording. I was told by the support team that their servers will sometimes schedule a post an hour before it goes out. What is the point then in auto-scheduling ahead for an whole week if my posts do not get posted but replaced by other random posts which are only sheduled an hour before? Nobody who runs a store can sit and double check new posts that are scheduled every hour?
This app has a fantastic concept and worked well for a month or 2 but then the problems started.
Please fix your app! This has so much potential to help shopify store owners, why is your support team so useless? This is a paid app!
UPDATE: 2 months later and none of the problems are fixed. Be VERY aware as they WILL keep posting to your Instagram and Facebook page even after you delete your connection AND delete the app from Shopify. They do not remove your info and keep posting! The only way to disconnect them is by removing them as an authorised app at the back-end of Facebook. I DO NOT RECOMMEND THIS APP! Also, they will NEVER fix any of your issues. Useless support.
Using this app is the exact same thing as using Buffer. I don't see anything useful in paying for a monthly fee. It should be free as it is. If you want to justify a monthly fee, at least make it truly automatic. This app is NOT automatic if I have to do everything myself. It should be able to save me time. It does not. In fact, it takes me as much time to do the same on Buffer. This app should be able to take descriptions and products and truly post them on its own. It does not do that.
Model For Less
This is a great app and worth the cost. It makes my life much simpler by auto-posting my products for me, leaving me more time to focus on other things with my store.
UPDATE: This app used to do exactly what it says- auto post my products randomly. I use Buffer to post on a schedule for Instagram, which has worked well, until recently. Postingly must have changed something because their app started posting the same few products over and over again to Instagram. I contacted them about this and they assured me it was fixed and I would never have the issue again, but it has not been fixed. It's super embarassing when you have the same product posting on the same day in Instagram. It really makes me look like I am not running a legitimate business. I am looking for another solution, as this is definitely not working out any more.
Doesn't work anymore, doesn't auto-post tried reaching support back and forth for a month now and they can't even get their application to work.