Recensioner (495)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
5 mars 2024

Yesterday, I decided to download the app to try out its free version. As someone who prefers setting things up independently, I dove into the tutorial expecting clarity but found it lacking. In need of assistance, I reached out to the chat where Fatima promptly offered a call. I appreciated the responsiveness. Fatima patiently guided me step by step through the setup process. Although I'm not sure why it didn't work initially, Fatima suggested installing a pixel plugin so we could verify the pixel was properly installed. The information from my Shopify store was successfully transmitted to Meta. Overall, it's been a good experience so far.

Hello Lamp
Frankrike
En dag användning av appen
infinitecommerce.io svarade 9 mars 2024

It's great to hear about your experience with Fatima's assistance! 🌟 We're glad she promptly offered a call and patiently guided you through the setup process. Sometimes, troubleshooting technical issues can be complex, but it's fantastic that Fatima suggested installing a pixel plugin to verify the installation and ensure everything was working properly. We're delighted that the information from your Shopify store was successfully transmitted to Meta. If you ever have any more questions or need further assistance, don't hesitate to reach out. We're here to help! 😊🛠️

2 mars 2024

Thank you so much to the 5-star customer service team-Iqra for helping me with her expertise on how to install. My pixel is working and i can track activities as well.

Maya Oasis
USA
Ungefär 2 månader användning av appen
infinitecommerce.io svarade 5 mars 2024

You're very welcome! 🌟 We're thrilled that Iqra and our customer service team could assist you effectively in installing your pixel and ensuring it's working properly. It's fantastic to hear that you can now track activities with ease. If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're here to help! 😊🛠️

28 mars 2024

Fatima was amazing and helped with complete set up. Great communication

vitalitymoss
Sydafrika
Ungefär 2 månader användning av appen
infinitecommerce.io svarade 30 mars 2024

I'm glad to hear that Fatima provided amazing support and helped with the complete setup! 🌟 Thank you for your feedback on her great communication. If you have any more questions or need further assistance, feel free to reach out. We're here to help! 😊🛠️

27 mars 2024

Iqra was very helpful. Thank you!

bylumex
USA
9 månader användning av appen
infinitecommerce.io svarade 29 mars 2024

You're welcome! 🌟 Iqra will be glad to know that she could assist you. If you have any more questions or need further assistance, feel free to reach out. We're here to help! 😊🛠️

29 februari 2024

I had one issue and the service agent Iqra responded in real time and walk me through all the steps. best application with the best support team.

ChicDrape
Pakistan
2 månader användning av appen
infinitecommerce.io svarade 2 mars 2024

We're delighted to hear about your positive experience with Iqra and our support team! 🌟 Providing real-time assistance and guiding you through the steps to resolve your issue is our priority. Thank you for your kind words and for considering us the best application with the best support team. If you ever encounter any more issues or have questions, don't hesitate to reach out. We're here to help! 😊👍

17 mars 2024

Fatima... impressed with her in-depth knowledge, while her understanding and patience were invaluable.I mean she provided an outstanding support experience. Thank you

Bin Naeem Fabrics
Pakistan
Ungefär en månad användning av appen
infinitecommerce.io svarade 29 mars 2024

Thank you for your kind words! 🌟 Fatima will be thrilled to hear that her in-depth knowledge, understanding, and patience were invaluable in providing you with an outstanding support experience. If you ever need further assistance or have any questions, feel free to reach out. We're here to help! 😊🚀

8 juni 2024

IQRA and Nosheen is the best support team ever they help me fix my problem

Vunoxa
Storbritannien
4 dagar användning av appen
infinitecommerce.io svarade 10 juni 2024

Thank you so much for your kind words! 🌟 We're delighted to hear that IQRA and Nosheen provided you with the best support experience and helped fix your problem. If you need any further assistance, don't hesitate to reach out. 😊👍

20 mars 2024

Nimra helped me to setup everything over a short call

LidSaver™
Hongkong SAR
2 månader användning av appen
infinitecommerce.io svarade 29 mars 2024

That's fantastic to hear! 🌟 Nimra will be delighted to know that she could assist you in setting everything up over a short call. If you have any more questions or need further assistance, feel free to reach out. We're here to help! 😊🛠️

11 april 2024

Fatima helped me with setting up my pixel and integrate the app thank u very much

Ortholumi
Kina
Ungefär en månad användning av appen
infinitecommerce.io svarade 12 april 2024

You're welcome! I'm glad to hear that Fatima was able to assist you with setting up your pixel and integrating the app. If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're here to help! 😊🛠️

8 april 2024

Fatima, helped alot with the set up with the code.

Glassy Skn
USA
28 dagar användning av appen
infinitecommerce.io svarade 10 april 2024

I'm glad to hear that Fatima was able to help you a lot with setting up the code! 🌟 If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help! 😊🛠️