Inflowkit Courses & Membership

I configured the Inflowkit app, but I faced a few issues during setup. I reached out to support, and they initially responded saying they would check, but after that, there was no follow-up. My further questions went unanswered, and I waited 7–8 hours without any response. The next day, the entire chat disappeared, and the issues were still unresolved. Overall, the support experience was very poor.

Update: the courses work fine, they are very basic and not very polished, but they work. The subscriptions though? We've been trying to get subscriptions to work correctly for over a year, and despite repeated assurances that they are working on it, we have customers still being billed incorrectly every month that we have to manually refund. Inflowkit may just be in over their head on this one.

I have moved over to Inflowkit from Thinkific, because I needed my virtual classroom integrated within my Shopify site. Dennis and the crew at Inflowkit have answered every question in record time, and they have even implemented several of my suggestions for a smoother UI (both for me and my customers). It still doesn't quite do everything that Thinkific did for me, but I really feel like it is constantly improving, and the developers actually care about making the app better all the time.

Believe me when I say this, this is my first course maker app on Shopify and it will always be the best in my opinion. It's well designed for almost all type of subscription business models. For example, I used this app to create a course for education and worked exceptionally well for me.

Another point that makes the app great is about Inflowkit's customer support. They reply fast enough and have the capability to solve my questions as well as my problems. They're very patient with me, I could still remember their customer support being able to assist me for more than 2 hours.

The drawbacks? I don't really have any for now, just hope that they can continue provide their service with more features and a more friendly price for upgrade plans. I will continue to support, keep it up!