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The customer support team is very quick to answer and provides quick solutions. The integration has worked well for us so far.
I’m extremely satisfied! The customer service team was super helpful, always kind, and quick to clarify any questions I had. They made the whole experience smooth and stress-free — highly recommended!
We started using reviews.io a few months ago and the team have been super helpful in getting us set up. We've had a great response from customers so far, integrations with Klaviyo works great and the platform itself is easy to use from an implementation and customer service perspective. Their AI features are brill too!
Jenson and Maddox have both been great today, understood two separate queries - and ensured we received the information required...Great service
We've just implemented influence.io along with reviews.io and impressed so far. We've been able to import points and connect with Klaviyo, Shopify etc. Support have also been really helpful. So far, so good!
Thank you for your positive feedback! We’re delighted to hear that you’re impressed with influence.io and reviews.io so far. It’s great to know that the integration with Klaviyo, Shopify, and other platforms has been smooth, and that our support team has been helpful along the way.
We’re excited to continue supporting you and look forward to seeing your success with our platforms. If you need any further assistance, we’re always here to help!
New to the platform and love the features on the review and loyalty side of things. Lots of features which allow for forward growth.
Support is amazing - 20 hrs a day is really useful as a business.
J'ai adopté cette application et je suis ravie ! Même en tant que débutante, je l'ai trouvée très intuitive.
L'interface est simple à prendre en main et le service client est réactif et à l'écoute en cas de besoin. Je remercie spécialement Trilok, qui m'a répondue même à 3h30 du matin ^^
En résumer, un outil indispensable pour mon site web ! Je recommande vivement cette application à tous mes partenaires et à vous qui lisez ce commentaire
We installed influence.io because we wanted to introduce a loyalty programme for our customers. The app has a simple structure so that the implementation and customisation of the widgets was easy. The available guides help well with setting up the programme. In addition, the support is quick and satisfactory. For example, they helped us with a bulk update of points for certain customers.
Points can also be assigned to individual customers in the app and the dashboard helps to analyse performance.
Thank you for sharing your experience with influence.io! We’re thrilled to hear that you found the app’s structure simple and easy to implement and that the guides helped you successfully set up your loyalty program.
It’s great to know our support team was able to assist you with the bulk update of points and that you’re finding value in the dashboard’s performance analysis.
We’re here to ensure your continued success with the loyalty program—don’t hesitate to reach out if you need any further assistance!
Great product, well priced and the team are incredibly helpful!
Always had great experiences with these guys and support has always been good as we have had consistency with our account manager kai. if we ever run into issues these have always been quickly resolved.