Influence: Loyalty & Rewards
- Preisgestaltung
-
Kostenloser Plan verfügbar. Kostenloser Test verfügbar.
- Highlights
- Kompatibel mit den neuesten Themes
- Bewertung
- 4,1 (25)
- Entwickler
- Reviews.io
Vorgestellte Bildergalerie
Belohnen Sie Loyalität. Fördern Sie Wachstum. Halten Sie Kunden zurück.
Influence ist eine leistungsstarke Plattform für Loyalität und Empfehlungen, die für skalierende E-Commerce-Marken entwickelt wurde. Starten Sie personalisierte Belohnungsprogramme mit VIP-Stufen und Empfehlungsanreizen, die Wiederholungskäufe und den Kundenlebenszeitwert erhöhen. Influence integriert sich mit Klaviyo, Gorgias und Ihrem bestehenden Stack – mit schneller, codefreier Einrichtung und tiefgehender Anpassung. Wachsen Sie mit Unterstützung eines kundenorientierten Teams, das Loyalitätsstrategien versteht, nicht nur Software.
- Punkte & Belohnungen: Verdienen Sie Punkte für Einkäufe, Bewertungen und soziale Aktionen
- Empfehlungen: Belohnen Sie treue Kunden für das Empfehlen von Freunden und Familie
- Loyalitätsstufen: Passen Sie Stufen an oder importieren Sie vorhandene Ebenen mühelos
- Omnichannel: Verdienen und lösen Sie Punkte nahtlos im Geschäft und online ein
- Integrationen: Verbinden Sie sich in Minuten mit Klaviyo, Gorgias und mehr
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- Highlights
- Kompatibel mit den neuesten Themes
Sprachen
Englisch
Für diese App ist keine Übersetzung auf Deutsch vorhanden.
Kompatibel mit
- Shopify POS
- Checkout
- Kundenkonten
- Shopify Flow
- Klaviyo
- REVIEWS.io
- Recharge
- Gorgias
- Attentive
- Loop Subscriptions
Kategorien
Preisgestaltung
Free
Kostenlos
- Alles, was Sie zum Start benötigen
- 100% kostenlos.
- Prozentuale Einlöseregeln
- 300 monatliche Bestellungen
Starter
$49 / Monat
- Unbegrenzte monatliche Bestellungen
- Popup- & Vollseiten-Widget
- Feste & inkrementelle Einlösung
- Widget-Anpassung
- Geburtstagspunkte vergeben
- Empfehlungen
- Punkte importieren
30-tägiger kostenloser Test
Plus
$499 / Monat
- Loyalitätsstufen
- Unbegrenzte Einlöseoptionen
- Verdienstregeln planen
- Einstiegsbelohnungen für Stufen
- Headless-Widget
- Verwendung benutzerdefinierter Symbole
- Plattform-API
30-tägiger kostenloser Test
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Alle Gebühren werden in USD berechnet. Wiederkehrende und nutzungsabhängige Gebühren werden alle 30 Tage in Rechnung gestellt. Alle Preisoptionen anzeigen
Rezensionen (25)
The price isn't cheap, and honestly, it’s not worth it for what you get. The app added its content across all of my pages — it completely took over my storefront. I reached out to customer support over 3 months ago, and the issue is still unresolved.
Even after giving their team full access, they keep asking basic questions instead of just checking things themselves. I really don’t understand why they can’t investigate directly and fix the problem. Very disappointing experience.
Thank you for sharing your feedback — we’re truly sorry to hear that your experience hasn’t met expectations.
We completely understand your frustration with both the product’s impact on your site and the delays in support. Please accept our sincere apologies for the inconvenience this has caused.
After reviewing the communication history, it’s clear that this should've been resolved much sooner.
While we're glad the issue has since been resolved, this is not the level of service we strive to deliver, and we’re taking your feedback seriously to ensure we do better moving forward.
Great customer service and a very simple platform to use. One or two enhancements could be made i.e. the ability to actually check if someone followed your social channels vs clicking on the link alone
Updating the review after the developers reply:
After they sorted out how to grant us access to what we had paid for, we began installing the app. I thought they'd redeem themselves. I was wrong. It's full of bugs and feels like someone vibe coded the whole thing.
In the redeem modal, for example, they show the following completely inconsistent and partially wrong strings in the same view:
"CHF1 off every 100 Points"
"Redeem 1400 {{pointsCurrency}}"
"$14.00 off your shopping cart"
How can any of their customers put this in their store and still have shoppers trust them?
There are error messages everywhere. The strings don't translate properly. It's a complete mess. Feels like I am playing QA tester for them.
Support is basically russian roulette. There's not one agent that will take your case and work through it. You just get whoever is available and then they don't follow up and then Intercom asks you after a few hours "Just checking back in, let us know if there's anything else we can help with."
There are many words I would like to use to express my feelings and describe the application but they would probably go against the guidelines here.
To influence.io: If you're serious about making things better, have someone from your team send me a direct email and I'll send you the list of bugs with screenshots. I am definitely not going to do all of that through Intercom and then re-explain it over and over to each new agent.
Original review:
They charged us, but we don't have access to the app. Support doesn't help and is not transparent about what is happening. It's a complete joke. Stay away from this if you can and don't use reviews.io. There are better and cheaper alternatives.
We upgraded our reviews.io subscription to include the influence.io "bolt-on".
But influence.io keeps showing our tier as "free" and we don't have access to the features even though we were already charged for it!
The support is a joke. Every new agent who enters the chat doesn't understand what is happening, and we need to explain it again. They don't follow up on the status, provide proactive updates, or explain what is happening.
I even get automated messages from them saying, "Is there anything else we can help you with?". Even though our problem is not solved, they are the ones who should follow up with us.
I'm truly sorry to hear about your experience — it’s clear we’ve fallen short, and I want to sincerely apologise for the frustration this has caused you.
You’re absolutely right to expect clear communication, consistent support, and access to the features you’ve paid for.
This is not the experience we aim to provide, and I’m very sorry we've let you down.
We’ve identified the issue on our end, and I can confirm that a fix has now been pushed to restore access to the Influence.io features included in your plan.
In addition, we’ve applied a credit to your account as a small gesture of apology for the inconvenience.
We appreciate your honest feedback - it helps us improve.
Customer service is great. Trilok was very helpful and quick to respond. I found the answer to my question. The app itself still needs some work but than that it's all good
New to the platform and love the features on the review and loyalty side of things. Lots of features which allow for forward growth.
Support is amazing - 20 hrs a day is really useful as a business.
Support
App-Support von Reviews.io
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