ShipGuard: Shipping Protection
성능, 디자인, 통합 면에서 모두 최고 수준을 자랑합니다. 새 창에서 열기 자세히 알아보기
리뷰 (13)
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평점별
The app has so many bugs.
1- Custom tags get removed automatically after 2-3 hours.
2- Analytics report was showing incorrect data, which we later get that fixed.
3- If you are excluding some products, they are getting removed automatically from the app after 2-3 hours.
Support team's response/resolution time is extremely slow...
It worked a few times and then stopped working
Hi SEMILAC USA,
For full transparency:
You’ve been using ShipGuard since August 2025 while the platform was completely free.
On February 10, we introduced official pricing and provided a 7-day grace period until February 17. During that time, multiple notifications were sent via:
• In-app billing banners
• Email reminders
Our system also shows the app was accessed several times during the grace period, where the billing notice was clearly visible.
After February 17, Shopify automatically disables the widget when no plan is selected. This is a billing requirement — not a malfunction.
We offer a Pay-As-You-Go plan with no monthly subscription, specifically designed to keep costs flexible for merchants.
For nearly two years, we covered all infrastructure, server, and support costs ourselves while merchants collected protection revenue. Introducing pricing was necessary to sustain and continue improving the platform.
We remain available if you would like to reactivate and continue.
— ShipGuard Team
