ShipGuard: Shipping Protection
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
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Expand revenue and secure orders with own custom shipping protection against damage, loss, and theft
ShipGuard: Shipping Protection helps merchants secure shipments with own in-house customizable order protection against loss, damage, or theft. It simplifies claims management with automated tools for refunds, reshipments, and reorders. Merchants can define exclusions for specific products or variants and manage digital insurance fulfillment with flexible status options. The app integrates seamlessly with Shopify, improving store operations and customer satisfaction.
- Define customizable shipping protection fees at checkout for customers.
- Set exclusions for specific products or variants from the insurance widget.
- Fully integrated claims management system for seamless issue resolution.
- Digital insurance fulfillment with flexible status options after purchase.
- Seamless Shopify checkout extension for easy integration and usage.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Checkout
- Checkout
- Checkout Extensibility
- Returns & Exchanges
- Order tracking
- Checkout upsel
- Warranties and insurance
Categories
Coverage type
Opt-in experience
Claims management
Customization
Offers and recommendations
Reviews (12)
This app is a keeper! The app is simple and super easy to use—no fuss, just quick, effective functionality.
Even better, customer service responds lightning-fast. Had a small issue, reached out, and got a helpful reply in minutes. Highly recommend!
The app has so many bugs.
1- Custom tags get removed automatically after 2-3 hours.
2- Analytics report was showing incorrect data, which we later get that fixed.
3- If you are excluding some products, they are getting removed automatically from the app after 2-3 hours.
Support team's response/resolution time is extremely slow...
good app
Support
App support provided by WeNexus.
Or visit their support portalData access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Online Store
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View customers
Customer data
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Edit products
Products, publications of products on sales channels, or collections
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Edit orders
Assigned fulfillment, merchant managed fulfillment, all order details, or third-party fulfillment
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Edit your Online Store
Theme
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View other data
Locations
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