ShipGuard: Shipping Protection
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Expand revenue and secure orders with own custom shipping protection against damage, loss, and theft
ShipGuard: Shipping Protection helps merchants secure shipments with own in-house customizable order protection against loss, damage, or theft. It simplifies claims management with automated tools for refunds, reshipments, and reorders. Merchants can define exclusions for specific products or variants and manage digital insurance fulfillment with flexible status options. The app integrates seamlessly with Shopify, improving store operations and customer satisfaction.
- Define customizable shipping protection fees at checkout for customers.
- Set exclusions for specific products or variants from the insurance widget.
- Fully integrated claims management system for seamless issue resolution.
- Digital insurance fulfillment with flexible status options after purchase.
- Seamless Shopify checkout extension for easy integration and usage.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Checkout
- Checkout
- Checkout Extensibility
- Returns & Exchanges
- Order tracking
- Checkout upsel
Categories
Coverage type
Opt-in experience
Claims management
Customization
Offers and recommendations
Reviews (8)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
A must-have app for every Shopify store. ShipGuard’s digital insurance fulfillment and flexible statuses give us full control over our order protection. We’ve seen fewer chargebacks and more trust from our customers.
We love how easy ShipGuard is to use! Setting exclusions for specific items in our catalog was simple, and our customers appreciate the added protection at checkout. It’s definitely improved our post-purchase experience.
ShipGuard has been a game-changer for our business. Being able to offer customizable shipping protection at checkout has boosted customer confidence and reduced disputes. The claims management system is super intuitive—we processed a refund in just minutes!
I previously had problems with the app setup, but the support team contacted me and resolved my issues. The app's user interface is quite clean and user-friendly.
This app saved us so much time and money! ShipGuard integrates perfectly with our store and automates the entire process of handling damaged or lost shipments. Our support tickets have decreased, and customer satisfaction has gone up.
Support
App support provided by WeNexus.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Online Store
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View customers
Customer data
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Edit products
Products, publications of products on sales channels, or collections
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Edit orders
Assigned fulfillment, merchant managed fulfillment, all order details, or third-party fulfillment
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Edit your Online Store
Theme
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View other data
Locations
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