inkFrog for eBay

I spent 5hrs setting up my products and with 1 click of a button it all disappeared with no warning.

Does not work! I would not recommend this app, as there are too many bugs and problems with it.

I have never left a negative review. This is my first:

By far the worst experience I have ever had with software. Thousands of false orders were created. Support took weeks to correct, then two weeks later, hundreds more.

Plus their syncing between Shopify and eBay repeatedly broke down. I had to continuously run a backup spread sheet just to track orders which took triple the time.

Their software left our Shopify analytics in shambles. I don't know if we will EVER be able to get it accurate.

I would NEVER recommend this software to anyone.

I can not recommend this app at all, there are nothing but issue to delete an item it takes minimum 15 minutes and has to be deleted in 3 different places. Products imported from ebay no shipping method and they very bravely advised me to do it manually on 10000 items. Any issue you take to them ends up with "our developers are working on the most urgent developments" first try to pass the ball to shopify. Items sold on ebay in different countries wont be ended on shopify so you have to do it manually. HTML Templates cannot be saved and it wont go to ebay correctly. They have lost the plot, they dont know the meaning of channel integration and why sellers are looking for one. I can go on like this but dont see the point, If you want headache you are at the correct place.

This app has left me AUD$1593.22 listing fee on eBay's bill.

I think it's a great concept, but this app is lacking a-lot of basic functionality. I had to manually input the item description in the "deciphers". I'm only allowed to include 10 product items, not including variants before I'm being forced to pay $11 to $30 a month for tier subscription services. Products do not 100% automatically import, there is still a-lot of backlog work.

I'm disappointed that I wasn't able to use this service. Check out my store --> www.skylabshop.com

Customer service is not getting back to me but still billing me.

Not happy at all. It acts funny. It increased the prices on ebay a lot more than what I had on my store. Store price was $18 inkfrog listed it on ebay for $53!!
I contacted the support and they said the setting to sync shopify prices were off! This was totally false as i check the setting. They forced syn certain product. I imported new list and the list has the same issue. I lost a lot of sale because of this bug in InkFrog.
I am not looking for alternatives.Can't keep paying InkFrog for losing sales.

Slow and doesn't properly keep prices synced between Shopify and Ebay. For some reason it seems to randomly increase the price on some products by a large amount, and then constantly fails to sync between the two. This app is a whole lotta hassle as I have to review all ebay prices and settings for every product, but three stars since it does save time.

Unfortunately there is no other apps that I can find that accomplish what Inkfrog can, so I am stuck using this like everyone else. This is what lack of competition breeds.

EDIT: Removed the program and downgraded to one store. This app creates more work then it solves, and should not be trusted in any way.

Useless app! Codisto did a far better job for me. Read my copied conversation withAshley from Inkfrog:
Ashley profile
Ashley
Away
2:56 pm in San Tan Valley, US
Ashley profile
Ashley
Away
Guys can you check your app itys not listing to ebay well!
Operator profile
inkFrog typically replies in under 5m.
Ashley profile
Hi! Thanks for reaching out. Are you experiencing errors when listing? Any additional clarification will help us identify what is happening in the account.

no your app wont list
i can list 500 products
Ashley profile
Let me take a quick look. Just a few moments please.
ok
Ashley profile
When using this item as an example: https://open.inkfrog.com/listings/edit/30402829 , the error is due to many item specifics not being added. eBay made some updates where some item specifics are now required to be filled out for each product. I have bolded each item specific that is required:
The item specific Department is missing. Add Department to this listing, enter a valid value and then try again. The item specific Inside Leg is missing. Add Inside Leg to this listing, enter a valid value and then try again. The item specific Style is missing. Add Style to this listing, enter a valid value and then try again. The item specific Material is missing. Add Material to this listing, enter a valid value and then try again. The item specific Closure is missing. Add Closure to this listing, enter a valid value and then try again. The item specific Rise is missing. Add Rise to this listing, enter a valid value and then try again. The item specific Size Type is missing. Add Size Type to this listing, enter a valid value and then try again. The item specific Vintage is missing. Add Vintage to this listing, enter a valid value and then try again.
you must be kidding me
everything is on the product from my shop
i guess your app aint worth paying, need to look for another app
9:56 pm
37m ago. Seen
Just deleted the app soon after submitting review!
Sad!!!