inkFrog for eBay

I have a semi large selection of products on my store, however eBay has a 5 product listing per month rule for new accounts, which is too low for me to work with. inkFrog managed to get in contact with eBay on my behalf and raise the limit on my account to a reasonable amount. Customer service is excellent as they were quick in getting back to me and resolved my issues in no time and even offered me advice on how to list my products with less issue. Would recommend if you want to expand distribution of products on your Shopify store to eBay.

Excellent pricing compared to similar products and the customer service that comes with it is of the highest drawer. Fantastic all around.

So, everything started well. Integration was perfect. Listing templates were basic but functional and cross platform management was seamless. That was until I start selling multiple quantity items.

The moment I sold an item on eBay and the app updated the quantity for that product on my website, it would, for some reason, revert the price of the item on ebay back to the price listed on my website, which in every case was lower than my eBay listing price.

This would happen even after going back in to the listing manually to readjust the pricing.

Due to this, over the span of a month, I lost more in profit than the app costs to sub. Not good business practice. Therefore I have now cancelled my subscription and deleted the app. If this wasn't the case I would gladly keep using the app. However, this major bug made it unviable to continue using it for my purposes.

I am changing my review not all because of inkfrog but because of mostly because of ebay. EBAY can ruin your business in 3 seconds flat. I sold $2500 worth of items to clients who are not qualified clients. There has been issue after issue with Ebay I would steer clear of them. Do not be fooled when thinking "this time it will be different". It will not be different and you will dig a hole that will be very costly to get out once you realize there are 10 requests for returns and ebay goes out of their way to ensure it is difficult. I did run into pricing issues which did cost hundreds to remedy. Ink Frog needs to fix pricing issues when you are uploading 700 items and 10 items list for 50% their original prices and receive immediate purchases it is very difficult telling a potential customer, whoops issue with inkfrog I have to cancel. There is no faster way to receive 1-star ratings from "EBAY" clients.

really hard to use, and it's nearly impossible to sync with the old ebay listings

Great app, save time to listing on ebay

I think it's a great concept, but this app is lacking a-lot of basic functionality. I had to manually input the item description in the "deciphers". I'm only allowed to include 10 product items, not including variants before I'm being forced to pay $11 to $30 a month for tier subscription services. Products do not 100% automatically import, there is still a-lot of backlog work.

I'm disappointed that I wasn't able to use this service. Check out my store --> www.skylabshop.com

I have to say this, Inkfog ungraded and for the better, I used it last year and I uninstalled. This year, I am extremely happy, simply because, it's easy to use, it syncs my orders to Shopify without me having to and it costs wayyyyyyyy less than another app, that I won't mention...... I don't leave reviews but when I do, it means something. Inkfog I'll give you an easy 5 stars.
Customer service is available on Sunday and they answer you back.

Customer service is not getting back to me but still billing me.

A very serious app. shopify integrates with eBay connect and eBay Connect integrates with ebay.