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This is a poor app. Not user friendly. No real integration w an ebay store but the app is listing products somewhere ?????? Where?
Exotic Bear please reach out to us at help@inkFrog.com and we'd be happy to assist. inkFrog lists to eBay as well as your eBay store. The store category selections are available in the edit listing page within the inkFrog software.
This app has left me AUD$1593.22 listing fee on eBay's bill.
App does not work and created duplicate orders as a result. Could not get past setting up more than 5000 sku's. Promised a fix for over 2 weeks and never received this fix.
Wasted so much time and money. Avoid this app!
The app just doesn't work. I have been in contact with support, but it's just not working. The app does not sync orders and does not adjust quantity on ebay when items are sold (those two things are basically the whole point of this app, so it cannot even fulfill the most basic promises). My settings are set to sync as they instructed me to do. I don't know how to get this thing to work. Making the ebay listings is easy, so I really really wish this app did the absolute basics of showing me orders and keeping correct quantity. Please, just fix those two (should be very simple) things and it would be a 5 star app. Currently, I have the free version because I can't spend a monthly amount if it isn't working. I would gladly upgrade in a heartbeat if you can fix it. I gave 2 stars because the customer service is good.
Thanks for reviewing inkFrog, War's End Shop. If you're continuing to experience any sync issues, please reach out to our team by emailing open@inkFrog.com and we'd be happy to help by reviewing the account and answering any questions you may have.
Ridiculous to setup if you have thousands of SKUs.
great app so far!
www.inspirationalvibes.net
Could be amazing but the amount of time wasted on this app has made me grey. They embed their link on each listing that violates ebay policy so your listings cant be live .. ARRR
PlantsToday -- Thanks for the review and bringing this up. We do attach a link to eBay listings, which does not violate eBay's terms. Once the account is on a paid plan in inkFrog, the option to turn off the marketing is available and once turned off, it will be removed automatically from existing and future listings. If you're still experiencing a problem with something in the listings violating eBay policies, please respond to our most recent email sent you to offering additional assistance :)
I really like this app. It does a lot for us; templating, posting, inventory management, etc. It hasn't been a seamless experience, though. We've been in contact with support frequently and they've been very responsive and helpful. Issues have centered around onboarding (sync settings REALLY need to be all configured up front), GTC Cancellation / Re-listing (the tooltips aren't quite accurate), etc. and issues have generally required manual fixing which is tedious and time consuming. It's frustrating to hit the snags but, once resolved, they stay resolved. Aside from the speed-bumps, InkFrog + Shopify really gets a ton of work done. We're overall very pleased with it.
I wish it was easier to reach tech support. The app has many glitches and tech support is impossible to get a hold of. I scheduled a call with them. Waiting on the line for 20 minutes and no one connected.
Does exactly what is says! Listing on Ebay is quite a complicated issue and Inkfrog has managed to make it as simple as possible. Congrats!!!