inkFrog for eBay

I added this app and immediately removed it because it is not necessary. Inkfrog has charged me $11 for 6 month before I caught it on my statement. I contact them through Shopify Support where they acknowledged the error and said I’d be refunded. I HAVE NOT GOTTEN MY REFUND AND THEY EVEN CHARGED ME ANOTHER MONTH. Now Inkfrog will not respond to my follow up messages.

This is the worst app EVER. Every month, I get charged for every Ebay fee twice because I have to pay fees on Shopify for every sale that sells on Ebay. I also got hit for double shipping fees this month. Shopify charged me for the same fees I already paid on Paypal for shipping. At $30 a month, this is a waste of money and all the time you invest in getting it set up. Not to mention, the "templates" have a huge learning curve. The free ones are ugly and the paid ones are cluttered and anything BUT elegant. DO NOT WASTE YOUR TIME AND MONEY.

Absolutely horrible app. It listed my item for $2.50 instead of $25 resulting in dozens of sales that I had to cancel resulting in unhappy customers.

Ridiculous to setup if you have thousands of SKUs.

This app is so freaking frustrating. Importing products is broken, if you need to change categories of some products the setup process starts again, it often crashes and the whole process starts again. Fix this shit

Works OK to sync Shopify to Ebay, but if you want to add another store like Amazon in the mix its a nightmare, they have NO chat or phone support.
Every time I try to email a list of questions, it takes between 4 and 12 hours and they only answer one question, then its another day shot waiting for a 2nd response.
Looking for a different company that has better support if they cant help soon.

Product updates, order, tracking - none of it updated reliably. Three weeks wasted, starting over with something new and hopefully better.

I tried this app and chose to delete it. Just didn't fit my needs. I simply decided to create my Ebay listings on my own. After I've deleted the app, there is still an advertisement below my products listing on my site stating "listing service provided by InkFrog" with their logo. I couldn't figure out where their ad is listed in my code, so I contacted InkFrog support. They sent me a Shopify link about "how to delete Shopify apps" and stated I would have to ask Shopify on how to remove the code. I simply asked them for a general direction where to look and they chose to ignore it. Maybe I got someone new or was having a bad day, but your customer support is non existent.

For anyone else that runs into the issue of InkFrog slapping their ad onto our site, they refuse to help anyone that has deleted the app, only current customers.

In the event that someone else has this problem, the code is at the end of your product listing. go to your product, click the source button for HTML and you'll see what to delete at the bottom of your listing.

Why is it so hard to give out that information that would have taken me 5-10 min today, but you refused to help me? Since I know very little about code, it took me about an hour to locate it and delete it. There is no reason you should have thrown your ad onto my site in the first place without my consent in the first place.

It' a nightmare to import form shopify to ebay . Does not work in an automatic manner. when you have 2000 item you can t do it manually!!!

Doesn't work, I keep trying to import listings and it makes me go through the whole process and acts like nothing happened.