Avis (459)
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I think it's a great concept, but this app is lacking a-lot of basic functionality. I had to manually input the item description in the "deciphers". I'm only allowed to include 10 product items, not including variants before I'm being forced to pay $11 to $30 a month for tier subscription services. Products do not 100% automatically import, there is still a-lot of backlog work.
I'm disappointed that I wasn't able to use this service. Check out my store --> www.skylabshop.com
Customer service is not getting back to me but still billing me.
Just what I was looking for to help minimize time spent listing items
Nice and easy to use, seems to work a treat, wish it worked with Etsy as well as I would like to export my products from shop to Etsy
Thanks for the review Lovevariety! :)
The integration app no doubt works well but dont purchase the additional feature of designer template as you will be tired of selecting template to work but unable to save because of the error "invalid content detected" even no such thing exists in your template like any URLs/Contact etc. You pay for additional feature but unable to make your template. On my 6th day and counting ,,,, with email back and forth but no freaking solution at all.
Bopshu, I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. I did follow up with our design team and they've let me know that a fix was released for the problem you had been experiencing with the template. If you have additional questions or need further assistance, please let us know.
inkFrog has been a great addition to my business.
The user interface is very easy to use and the app does a great job in syncing my inventory in my Shopify store with eBay.
The price is very affordable and the customer service is awesome!
Thanks inkFrog
this app is still buggy and terrible and now they even want you to pay for it. Figured I would give it another try but after having so many issues with the template editor I had to call it a day after wasting 6 hours at it. Just wouldn't load anything into the editor, total waste of time, glad I didn't buy it.
Not happy at all. It acts funny. It increased the prices on ebay a lot more than what I had on my store. Store price was $18 inkfrog listed it on ebay for $53!!
I contacted the support and they said the setting to sync shopify prices were off! This was totally false as i check the setting. They forced syn certain product. I imported new list and the list has the same issue. I lost a lot of sale because of this bug in InkFrog.
I am not looking for alternatives.Can't keep paying InkFrog for losing sales.
I've used InkFrog for eBay for about two years with my regular business, and it's super reliable and a slick bit of software. I have now added it as my eBay integrator for Shopify on my personal shop site. This app is deep, and very complete. There is a small learning curve when getting started, but once you understand how it works, you could, if you wished, run your entire eBay operation without going to the actual eBay site. My Shopify site and eBay account stay perfectly synced. That's a lot of performance for less than twenty bucks a month. I read some of the recent one-star reviews, and can honestly say my experience has been totally different. But, I spent time with the app, read all the instructions, and it runs flawlessly. I think one gets out of it what they put into it.
Thanks you for the detailed review FatCat.Parts :)
Slow and doesn't properly keep prices synced between Shopify and Ebay. For some reason it seems to randomly increase the price on some products by a large amount, and then constantly fails to sync between the two. This app is a whole lotta hassle as I have to review all ebay prices and settings for every product, but three stars since it does save time.
Unfortunately there is no other apps that I can find that accomplish what Inkfrog can, so I am stuck using this like everyone else. This is what lack of competition breeds.
EDIT: Removed the program and downgraded to one store. This app creates more work then it solves, and should not be trusted in any way.