inkFrog for eBay , 리뷰 453개

This app works for the most part. But we have had to redo our listings on the inkfrog side 3-4 times because the profiles, theme, etc. keep changing without us doing anything. Support just blames it on third parties, even though we don't even use any other third parties for ebay except for inkfrog. We have wasted COUNTLESS hours redoing our listings from this issue. Inkfrog will do NOTHING to make up for it. We have paid for inkfrog for awhile now and they won't credit us a penny for the wasted time, money and energy we have had to put in redoing listings because of their coding issues.

So, if you download this app, it may work...but don't be surprised if you have to do work on your listings multiple times.

UPDATE:
We now have a new issue with Inkfrog: It created hundreds of duplicates of some order because of a linking issue with their software (as mentioned by their customer service, not due to our fault - we have the transcript of this of course). Therefore, we now have 161 false orders that are completely unbalancing our financial reports (and forcing us to pay taxes for sales we haven't made) and now require manual cancelling, a task of many hours.
Inkfrog refuses to compensate us for that, even if they admit to the fault.
If you'd like to pay 20$ a month for a service that will cause you trouble because it just doesn't work: we totally recommend Inkfrog.
If you are looking for an easy solution to sell on ebay without any issues, keep looking and please, let us know what software you use because we won't be using Inkfrog anymore!

Previous Review:
We used their app for a while and starting a few months ago, we started receiving issues with sales on ebay not being pushed to Shopify: this created many inventory errors that we had to deal with. We've been in contact with customer support for days now and nobody is answering our questions. They gave us solution, that do not work (force synch orders, but force synch doesn't work because inkfrog says that the products are not linked to Shopify and of course... when you go see the product, everything is well linked) and all we get is ridiculous messages telling us that they "Pushed order #xxxx to Shopify", which is useless since we get 3 to 10 errors like these every days - what do you expect us to do, write to you 10 times a day so you can synch our orders?
Their customer support is a mess and your messages get transferred to one person to another and no follow up is done. The promise of this software was very high for us and the options seem fine, but IT SIMPLY DOESN'T WORK and nobody at Inkfrog has any idea what is going on.
After a week of terrible customer support, we will now invest our time into making a proper complaint to Shopify directly instead of being send ridiculous replies.

I have a semi large selection of products on my store, however eBay has a 5 product listing per month rule for new accounts, which is too low for me to work with. inkFrog managed to get in contact with eBay on my behalf and raise the limit on my account to a reasonable amount. Customer service is excellent as they were quick in getting back to me and resolved my issues in no time and even offered me advice on how to list my products with less issue. Would recommend if you want to expand distribution of products on your Shopify store to eBay.

Excellent pricing compared to similar products and the customer service that comes with it is of the highest drawer. Fantastic all around.

Stay away from this app. This app is constantly out of sync between our shopify store and ebay.
We've had to cancel more than 20 orders in the last couple of month. The worst part is their non existent customer service, they do not respond to emails at all. The chat is never available. Do yourself a favour and to provide you a broken service.

Great app, save time to listing on ebay

To much work fixing all the errors and double checking every listing . Good if you can use on a few top sellers but not a option what to download from website

I have to say this, Inkfog ungraded and for the better, I used it last year and I uninstalled. This year, I am extremely happy, simply because, it's easy to use, it syncs my orders to Shopify without me having to and it costs wayyyyyyyy less than another app, that I won't mention...... I don't leave reviews but when I do, it means something. Inkfog I'll give you an easy 5 stars.
Customer service is available on Sunday and they answer you back.

Very good , great customer service.

Ok, this is a great app that syncs your inventory across your sales channels in seconds MOST OF THE TIME. When it doesn't, however, you will not learn about it from the app itself until you get email from angry customers or notice that you oversell you items. Tech support is very helpful and tries to help within an hour or so, but the same type of errors repeat every couple of weeks, making you process all your inventory levels and orders manually.

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