inkFrog for eBay

So far so good. We used to use inkfrog back before the shopify ebay app was created and liked it. Unfortunately, shopify's app doesn't seem to support 'make an offer' so we decided to give inkfrog another go.

A frustrating situation turned out amazing as we wanted to redo the trial to make sure it'd do what we needed it to. Customer support was incredibly fast and proficient to help us. About 5 emails back and forth later (under probably an hour) we were back in the trial.

If inkfrog works as well as it did before, then I won't touch this review because my customer experience has been 6/5 stars and the product was 5/5 when we last tried it.

Using eBay Connect helped me become WAY more efficient. I have saved tons of time AND love that my inventory tracks on both platforms and I do not have to manually update and remember what sold where - convenience is key! The InkFrog support team is always super quick to respond and help. So happy they released this!!

The update this past year has rendered Inkfrog completely useless to Ebay Motors sellers. There are so many bugs and fixes that need tending to, it literally made listing on ebay more of a hassle than helping us.

Used for a few months now and this helps manage Ebay - Very happy with it

Best app on the store - Hopefully they release multi-channel soon! It would be so great, many thanks guys.

Would rate this a Zero- Backend team has no idea what they are doing nor will they honor anything they say- Avoid Subscription as once they have your money you'll never get it back even if you cancel your account and they "mistakenly" never did on their end. Guess my company is just out of that money now as they refuse to refund their error.

This is a great app! Saves us hours of work!

This is the only app you'll need if you use eBay or are interested selling on eBay. It took us minutes to get over 600 products from our Shopify store on to eBay. All orders received via eBay show up in Shopify. The integration between this app and Shopify is fantastic! LOVE IT

InkFrog is a terrible platform to use. I have been a user since 2014 (4 years, because I couldn't find anything else 'better') and have had many problems with them. Today, we discovered that thousands of our listing profiles were erased by InkFrog because of an 'update' and that the 'information is not retrievable'. They expect us to rebuild 4 years of listing profiles because of an internal update. We are looking for another provider now, I wouldn't suggest InkFrog to my worst enemy. They are beyond terrible, have extremely poor customer service, and the program is glitchy and slow.

We have over 10,000 listings on eBay Motors and they ALL lost years worth of compatibility profiles.

I would never recommend InkFrog to anyone.

At first, the software was a bit overwhelming because I was not used to it. There is def a learning curve, and one of the biggest hurdles is just learning to trust it. When there are problems, the customer service team seems to be on call 24 hours a day. I have rarely had a question go 5 minutes without being handled. When it has been a problem on their end, they take the reigns, figure out the problem, and sort it out, FAST. Great team over there. I have been using it for 5 months, and I would recommend it to anyone who wants a great web-based listing software for connecting to Shopify.