Omtaler (456)

Samlet vurdering
4
Antall per vurderingsnivå
  • 67 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 3 % av vurderingene er 3 stjerner
  • 5 % av vurderingene er 2 stjerner
  • 20 % av vurderingene er 1 stjerner
18. oktober 2016

Great app.

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Silicagelly
Malaysia
Nesten 3 år bruker appen
26. mai 2016

Great App!!! Makes listing on eBay quick and easy!!

Xavelina
USA
Nesten 3 år bruker appen
30. april 2018

Does the work. It is easy to manage the e-bay stock. I like that when I changed a product in Shopify it updates e-bay. With over 500 toys and games, we sure need a good app to manage it.

-ToyShnip-

Toyshnip Store
USA
Nesten 3 år bruker appen
Redigert 14. mai 2019

I used to think this app was pretty good, but lately, I keep having problems syncing my inventory. For example, something will sell on eBay, say, yesterday, and today, the inventory still hasn't synced with my Shopify store. Also, when I contact customer support, it seems like they just manually update it, but don't fix the root of the problem. They do not care. All they say, when I ask why it takes so long to sync (sometimes 24 hours later, the inventory still has not synced), they just say, Sorry there was a delay. Support has become terrible. If I was okay with manually updating everything myself, I wouldn't bother contacting them.
Right now, every time I sell something on eBay, I have to make sure that the inventory levels are synced. Furthermore, when I import products, sometimes there are problems where the import gets "stuck" and all the time you spent saving the settings for each listing will be lost. Very irritating and time-wasting.

woot & hammy
USA
Nesten 3 år bruker appen
inkFrog, Inc svarte 17. mai 2019

Thank you for giving us feedback on your experience. We will be taking note of your feedback to ensure that the problems are reviewed with our customer care team and developers. I apologize for any inconvenience we may have caused you. Please feel free to reach out to our team directly at help@inkFrog.com or myself by emailing sheryl@inkFrog.com and we would be happy to assist you with any issues you may be currently experiencing.

12. januar 2020

Terrible customer service.
I want to change the app..
Quick response but just sent templates.
I can't recommend

BOROPBY - Japanese Fashion & Lifestyle
Japan
Over 2 år bruker appen
23. oktober 2017

Ok, this is a great app that syncs your inventory across your sales channels in seconds MOST OF THE TIME. When it doesn't, however, you will not learn about it from the app itself until you get email from angry customers or notice that you oversell you items. Tech support is very helpful and tries to help within an hour or so, but the same type of errors repeat every couple of weeks, making you process all your inventory levels and orders manually.

https://www.vapepeople.co.uk

Vapepeople
Storbritannia
Over 2 år bruker appen
8. mai 2020

It's good. Easier to use than other apps for sure. There are many features that although we don't really use but look very useful. Recommended for eBay connection

Runnin' Wild Toys
USA
Over 2 år bruker appen
24. august 2018

Helps us keep eBay going with minimal work fron us or Shopify.

Excellent customer service too!

Batela
Storbritannia
Over 2 år bruker appen
31. mai 2018

This app is super easy to setup and use. I had a few items listed and syncing with eBay within minutes of installing! They have some excellent video guides to clarify and explain various aspects of the application. This was all I needed as everything is so intuitive and easy to do. Now the app is reliably syncing any changes on Shopify back to eBAY and pulling my eBay orders into the Shopify admin panel - it just works!

Gigante Computers
Storbritannia
Over 2 år bruker appen
Redigert 17. juli 2017

I've been using inkfrog for nearly 2 years now and for the most part it's been really good. It generally keeps the inventory synced up regularly and the support staff are fast to assist (usually have issues resolved in 12 hours or so) however the software can be terribly unreliable when it comes to syncing orders from ebay to shopify which is a real pain. It results in a lot of lost time have to double check that everything is synced up and occasionally results in orders not being sent out when they should. The staff have done their best to assist but have advised me it's not something that will be fixed as it occurs for a multitude of reasons.

EDIT: Downgraded to 1 star due to the software becoming increasingly worse and costing our business money and reputation.

My Lash Store
Australia
Over 2 år bruker appen