inkFrog for eBay

We wish the interface was easier to navigate and more user friendly. Other than that, it seems to work fine.

I am so so so happy I made the switch and moved to Inkfrog (eBay Connect). I only wish I did it sooner. Fabulous, professional ebay templates, easy instructions to create your own if you wish, and the publishing component of the APP is very easy to use and navigate around without much need for training or support. However, when you do need help or advice, the customer service level is impeccable and the overall approach comes across as very willing to help. Glad with my decision - no hesitation to recommend an app that imports, publishes and has professional templates in one APP.

I actually really like the app and have been using it for a few years now. However, ever since eBay started collecting sales tax on some of the items I sell, that tax is coming through inkfrog and into my Shopify account. Sellers are not supposed to have to deal with the sales tax on eBay, eBay is supposed to handle the taxes on our behalf. The tax is being reported as income in my Shopify account, but the tax is never deposited into my PayPal account. inkfrog has been saying they are looking into it, but it's still occurring. It's starting to add up, raising my reported income. If they can fix this soon, I'd give it 5 stars, but as it stands now, it looks like I'll need to refund the tax amount in each order so that it does not get reported come tax time. Very frustrating.

Update: The new option for Shopify/inkfrog to ignore the eBay sales tax does not work! While it does not appear in the order, it is still being added as income within Shopify. Why this can't simply be turned off I don't understand. eBay handles the sales tax and it should not be passed though to the Shopify store.

This is a work in progress. Right now a 3-4 Star App, hopefully in the Future will be a 5-star app.

Here's the deal: It sort of syncs. You have to start all your listings on Shopify, then import to eBay. You can't go the other way, or do anything with eBay listings for your Shopify store. (Yes, shopify has an app, but this won't sync inventory or prices).

It doesn't play nice with Markdown manager. If you like to create sales on eBay using the Markdown manager, you need to stop making sales or forget this app. It's also very tricky if you want the same listings to have different prices (because eBay charges higher fees). I found the best way was to just turn price sync off and manually update prices.

Sales don't really sync. Inventory for your Shopify store won't reflect any sales on eBay until you go to the Orders page on Ink frog and run a sync. So much for active real-time sync for inventory. It's slightly better than updating it manually, because at least the sync can update it quickly, but it definitely doesn't make your inventory "real-time".

Design templates are pretty limited for eBay. You can set up a basic design that looks pretty nice, but if you want to include URLs to your store, or do much customization, it's basically impossible without html coding it. Example: I wanted the pictures to be on one side of the description, text on the other. Impossible. Without html coding, the pictures can either be on top or bottom of description.

I really want to like this program, but right now I'm wondering if life would be much more difficult without it...

Been using this App for a really long time. It is a great App to list products on eBay with and I was a huge fan of it for a really long time. I wish I could give it a better rating but the problem is it has problems with syncing orders between Shopify and eBay. It fails to sync the inventory roughly 2-5% of the time and results in inventory being oversold which is a huge hassle. I brought this issue up to them many times and it's been over a year hoping that they would rectify the issue. Eventually, I was recommended to manually check whether inventory had been updated properly myself at the end of the day, which is quite ridiculous. I ended up having to shut down my Shopify store temporarily as it was disrupting the workflow too much. Sad because if they would fix this issue, I would say Inkfrog would be my go to App. But it's not usable at it's current state and they don't seem like they want to fix or improve the problem like they used to.

Fantastic customer service. I had a problem and they went out of their way to fix it. Great service. Thank you.

inkFrog has made replicating my Shopify store on eBay simple and efficient. inkFrog's system lets me fulfill orders without going into the clunky eBay summary pages. I started with inkFrog's very flexible templates and have since moved into custom javascript listing templates but either way, inkFrog is a flexible and powerful management center for our eBay store. After using it a month, you won't want to live without it.

SHIPPING PROFILES ARE DESTROYING ALL SHIPPING POLICY. REMOVING SHIP TO LOCATIONS< DISCOUNTS. CANNOT TELL WHICH OOF THERE PROFILES ARE WHICH< LOOKS LIKE "inkFrog Shipping 7a7e09a4-350a-4a2a-8b7c-5f3c0ba2e4d4 " Every time the quantity updates on SHOPIFY it updates EBAY and DESTROYS SHIPPING POLICIES. Cannot disable synchronization on SHipping Profiles. SUPPORT was no help. They insisted it works.

This is an awesome APP. I signed up for the Designer Program and It has made a lot of difference in the design of my store. The InkFrog Customer Care Team kept me appraise of their progress and included me in the process. InkFrog is the best and I recommend this APP to everyone. Awesome!!

Absolutely effortless!! A million times over, THANK YOU!! Looking forward to the skyrocketing sales!!!