inkFrog for eBay , 453 reviews
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I think InkFrog works well with eBay as the back up is good, listing new items is easy and you can follow your selling progress. Each step of the way is easily explained.
Thank you so much for taking the time to share your experience with InkFrog! We're glad to hear that you find our tools effective in tracking your success. Should you have any questions or suggestions, please don't hesitate to reach out. Thank you again for choosing InkFrog for your eBay selling needs.
UPDATE.....
We used inkfrog initially on BigCommerce and now Shopify and sadly I have discovered a SIGNIFICANT issue that Inkfrog should fix right away. Apparently, it only uses partial skus to match up ebay listings. Why would any software only look for partial sku match to link a listing when a sku is unique down to it's last digit or letter? Sadly my mass import linked several of my 6000 skus to the incorrect ebay listings and this could not be undone. My only option is to go through each listing one by one and unlink and fix it. The support on inkfrog is wonderful but the development based on this major flaw needs to be addressed. Why bother if the sku mapping is that inaccurate? Once I get all of my listings fixed, the software does manage them well.
BUT....BEWARE as initial mapping is ineffective and may create a big mess to fix.
Thank you for your outstanding review! We're thrilled to hear that inkFrog has greatly enhanced your e-commerce experience. We're committed to providing seamless integration and exceptional support, and we're delighted to have exceeded your expectations. Thank you for choosing inkFrog, and we look forward to continuing to support your online selling endeavors.
Great company! Great customer service as the people that work for InkFrog really care. I am very happy with them and you will be also if you join with them
Thank you for your wonderful feedback! We're delighted to hear that you've had such a positive experience with inkFrog. Our team takes great pride in providing exceptional customer service, and it's rewarding to know that our dedication has made a difference for you. We truly care about our users and are committed to ensuring your satisfaction. Thank you for choosing inkFrog, and we're excited to continue supporting you on your e-commerce journey.
What I love about the inkFrog for eBay app is that it's so easy and clear to list products, I chose it because it helped me easily list my products and made my job easier.
I would say it would be nice to have it fixed. Out of the many products listed, most of the products fail. If this can be fixed then the app will be a nice and simple app.
Thank you for the fantastic 5-star review! We're thrilled that inkFrog has simplified your product listing process on eBay.
We've identified an issue with some of your listings failing, and it is due to reaching your eBay seller limits. To resolve this, please visit https://www.ebay.com/help/selling/listings/selling-limits?id=4107 and request a limit increase. Once eBay increases the seller account limits, the listings may be resubmitted to eBay in the library within your inkFrog account.
If you have any questions, our support team is available to help.
Thanks for choosing inkFrog!
I do love this app and it makes my eBay life so much easier bringing the orders into Shopify. But there is one major issue, you need to sync the shipping settings FROM eBay and stop creating new ones, this is one major bugbear for me and is causing me a lot of hassle, along with changing items which I correct in eBay. I'm haing to cancel orders or also take the hit on the chin when someone purchases something I do not ship to.
Please, please, please, import the shipping profiles from eBay and do not generate new profiles which are causing so much hassle.
I also love the template features but it would be very handy to have more Shopify fields available in the templates, maybe some freeform fields too, this would greatly improve the template operations for me.
Thank you for your valuable feedback and for highlighting your experiences with our app.
While we currently don't have plans to adjust the way shipping profiles work, we are committed to exploring improvements in future updates. We've also noted your suggestions regarding template features.
Should you have any further suggestions or questions, please don't hesitate to reach out.
I been a longtime customer and generally happy with app. For the past 9 weeks I am having issues mapping new products and also pictures not transferring. They said the developers are aware of the issue. It's been 9 weeks and no fix. When is someone going to care enough to fix the problem. Is this the way inkfrog is telling me to go some where else!!!! nothing should take 9 weeks to fix. WAKE UP INFROG
We sincerely apologize for the ongoing issues you've been experiencing with our app. We want to assure you that your concerns have not gone unnoticed, and we share your frustration over the delay in resolving these problems. Our development team has been actively working on these issues, and while progress has been made, we acknowledge that it has taken longer than expected. We understand that this is not the level of service you deserve, and we are committed to improving your experience.
Thank you for your understanding, and please feel free to reach out if you have any further concerns or questions.
Absolutely amazing platform!!
Thank you so much for your kind words and for taking the time to share your positive experience with our platform! We're thrilled to hear that you find our platform absolutely amazing. Our team works hard to provide the best possible service, and it's always rewarding to receive such positive feedback.
If you ever have any questions, suggestions, or if there's anything else we can do to enhance your experience, please don't hesitate to reach out. We appreciate your support and look forward to serving you even better in the future.
Did not work for my long established store - disappointed as I had high hopes but sales just did not happen - I think we got 1
We have taken your concerns seriously, and in our efforts to assist you further, we have reached out to eBay's team to explore the possibility of obtaining optimization guidance on your behalf that can help enhance your sales on their platform.
Please also feel free to reach out to our customer support team so we can work together to understand your unique situation and provide assistance. Your success is important to us!
Used for a few months now and this helps manage Ebay - Very happy with it
We're delighted to hear that you've been using InkFrog for the past few months and that it's been instrumental in managing your eBay activities. Thank you for choosing InkFrog!
I have used InkFrog for many of my stores. It is faster than the other ones in synching inventories, almost instant really, which is amazing. I don't really care about processing orders on Shopify, because eBay offers the best prices on postage, but inkfrog offers these great templates to make my eBay listings stand out without spending additional money. I love InkFrog and it is always reliable. .
We appreciate your positive review! It's fantastic to hear that you find InkFrog fast and reliable for syncing inventories, and that our templates help your eBay listings stand out. Thank you for choosing InkFrog!