Reviews (459)

Overall rating
4.1
Counts per rating level
  • 68% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and effective Shopify integration, enabling seamless inventory and listing synchronization. They value the user-friendly interface, time-saving features, and customizable templates that enhance eBay listing attractiveness. The responsive customer support is also highlighted for its quick issue resolution. Continuous updates and new features add to the app's value, making it a favorite for managing online sales across platforms.

April 2, 2022

Really happy with the App and communication; Just transferred from another app to sync products between my website and eBay and has been so much easier to navigate from the start. Hopefully my experience will continue this way.

Dannii's Wardrobe
Australia
29 days using the app
April 9, 2018

InkFrog represents the best value for eBay integration. I've had zero problems with setup and their support staff is excellent.

Odditees Store
United States
28 days using the app
July 27, 2017

great app so far!

www.inspirationalvibes.net

Inspirationalvibes
United Kingdom
24 days using the app
March 5, 2015

Does exactly what is says! Listing on Ebay is quite a complicated issue and Inkfrog has managed to make it as simple as possible. Congrats!!!

Partstock Brake and Engine Parts for Truck & Bus
Slovakia
21 days using the app
September 8, 2023

I have used InkFrog for many of my stores. It is faster than the other ones in synching inventories, almost instant really, which is amazing. I don't really care about processing orders on Shopify, because eBay offers the best prices on postage, but inkfrog offers these great templates to make my eBay listings stand out without spending additional money. I love InkFrog and it is always reliable. .

Lidia's Bags
United States
21 days using the app
inkFrog, Inc replied September 19, 2023

We appreciate your positive review! It's fantastic to hear that you find InkFrog fast and reliable for syncing inventories, and that our templates help your eBay listings stand out. Thank you for choosing InkFrog!

Edited March 8, 2019

Like any software, there is a learning curve and this one is not any different. It will do what you want and more. Syncing was quick & easy including photos, variants, & pricing. If your listings are not eBay compliant that will be an issue. If you have a lot of variants you may be limited to the number of listings until you receive approval from eBay to add more listings. But Inkfrog lets you know your listing status. It will fill your inventory automatically, shipping is a snap with all orders coming to your store at Shopify plus all messages come directly to the email address you use for Shopify. Inkfrog fully integrates with eBay in almost all cases. Any changes in your Shopify store listings can be uploaded separately to your eBay listing...a great feature. Inkfrog support is excellent and you can schedule a meeting with one of their gurus to walk you through the program. I encourage you to do this...it will help you get up and running quicker. eBay can be a hassle but the sales are there waiting for you. We had 52 orders for our first 2 weeks. IF you want to sell on eBay this is the app to use. It has all the bells and whistles to integrate your store and eBay.

ValueBeltsPlus
United States
20 days using the app
inkFrog, Inc replied March 11, 2019

Thank you so much for taking the time to leave us this amazing review! :)

I'll pass your comments along to our support team and we agree, schedule a meeting with a member of our team and we'll have you up and listing to eBay in no time! Feel free to contact us at anytime at help@inkFrog.com or schedule a meeting here https://calendly.com/inkfrog/inkfrog-account-assistance

Thanks again!

December 27, 2018

Love. This. App!
We use Shopify and cross promote to Ebay. It was working ok until Shopify (or Ebay?) changed their app. We could no longer edit our listings on Ebay and worse.... we lost the ability to offer "Best Offer" on our items. THAT WAS HUGE!
I contacted support and their was no fix, that is until Sheryl wrote and told me about Ink Frog. Problem solved. I can edit and we can use the "Best Offer" feature on Ebay. The app is easy, it's comprehensive, data transfers easily between Ebay and Shopify, We can use the app for shipping, messages, listings, etc. No problems.
Support is outstanding too. Set up is a bit confusing, but support is available as well as tutorials. (I didn't take advantage of the tutorials and directions and messed up syncing, support had me up and running again in no time.
Sheryl also stayed with me all the way and between her and the support staff, I couldn't ask for better hand holding.
GET THIS APP if you use Buy It Now with Best Offer on Ebay.

Dovetails llc
United States
20 days using the app
June 5, 2017

Great App......recommend...xxxx

Xoutlet
United Kingdom
19 days using the app
May 22, 2016

Great product & customer service!

Texologist
United Kingdom
18 days using the app
May 6, 2023

After a few mishaps, mostly on my part, it finally clicked in but not without the help of Ink Frogs customer care associates who were very patient, explained each step to where I understood. I am very appreciated for the help they shown me. I highly recommend Ink Frog, the App is very helpful when selling on eBay

Styling4ever
United States
18 days using the app
inkFrog, Inc replied May 8, 2023

Thank you for taking the time to share your feedback and leaving us such a positive review! We are thrilled to hear that our customer care associates were able to assist you effectively and patiently throughout the process.

Your recommendation means a lot to us. We designed the inkFrog App to be a valuable tool for eBay sellers, and it's fantastic to know that you find it helpful in your selling endeavors.

Thank you once again for your kind words and for choosing inkFrog!