The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
An app if it worked would be phenomenal! It has a number of features that other applications do not offer, and also differs in visuality, all options in the builder can be done visually, it is easy to use but the biggest problem is that the application has an abnormally large number of bugs, all the time something does not work . It is not possible to download order images, image cliparts half do not work, sometimes images are not loaded, you have to delete and re-insert the product all the time because when something changes everything is disrupted or the change is not applied and worst of all is support. They never but never answered my over 10 different requests. That's why they get 1 and not 5 stars, i so sorry
On paper, this app solves a big problem, however spending time on it was just a nightmare. This app needs a lot of work still.
1. I never got the app itself to work and it's really buggy. It's really bad translated from Vietnamese and some their guide section isn't translated to English yet and a lot of things aren't documented.
2. When contacting the support, they don't understand your questions and answers back with a google translated response that doesn't make sense. Now they completely stopped replying back.
3. Their price model is meaningless. The only reason why this app could be good is the auto fulfillment and design library. However, you don't have access to this unless you pay 20 bucks upfront, there is no trial.
Hi belovedpaw, I am sorry this problem. Your product not working because you imported product of Printful but Printful removed all old image and move to use new images. We try contact to Printful and get all images again.