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Real Confidence - In a Virtual World.
Before we started our wife and husband, lifestyle business about a year ago we undertook a large amount of research across the range of White Label, Print on Demand Drop Shippers that were all shouting for our work.
We looked carefully under the bonnet of InkThreadable and benchmarked them against many of the other international players.
What stood out during this research period was the very human, energetic and socially/environmentally responsible image they were projecting for themselves as a business.
We knew we wanted a supplier that we could talk to, learn from and when things go wrong (as they always do at some point in every supply chain) would stand up to the mark.
We went with InkThreadable and have not been disappointed - even when things got bumpy back in the summer of 2018 they resolved things professionally, taking full responsibility. They turned us into not just clients of theirs, but into Advocates.
- The Leadership is honest and dynamic and this carries through into every member of the very responsive and likeable team we have dealt with.
- The App integrates perfectly with Shopify and is a doddle to use. The help desk supports very effectively whenever we've had difficulty
- The turnaround times make our business viable 2-5 working days (1 day recently!)
- Print quality is spot on (on the occasions when it has not been then a replacement has been sent or a refund made without it being an issue)
- They are always on the hunt for new product lines and involve clients in proper testing
- We believe they make nice cups of tea and love animals too!
We run our business from Italy and these guys are in Blackburn, UK. They really do give confidence in a virtual world and are worth testing out.
Chris and Eva
Shabby Sheep Design
https://www.shabbysheep.design
Thanks for your review! It's wonderful to hear that we've had such a profound impact on your business, and that our core values are so apparent to our customers. If you need a hand with anything you know where to find us, otherwise keep up the hard work with your store!
easy to use works as it should, would recommend
Absolutely amazing service from Inkthreadable. I've been using Inkthreadable for over a year and they've been consistently fantastic - even during busy times such as Christmas. Their customer service is second to none and there's always someone on hand to assist you. They always go above and beyond!
Their products are all brilliant quality and there's an excellent range to to choose from.
The app is really easy to use and to integrate with Shopify (even for someone like me... who had only just opened a Shopify store)
I'd recommend Inkthreadable to anyone.
So far so good. Really easy top use and an efficient way to create products in Shopify. Yet to go live with orders yet so cannot say how well it performs.
Thank you for the review! If you need a hand with getting your store live, or placing some sample orders before you do, then please let us know. :)
A little expensive, but the quality seems good and customer service has been very good so far!
Excellent company, couldn't recommend them high enough, if you are looking for a reliable professional outfit, look no further.
Thank you so much for taking the time to leave a review, we really appreciate it!
Love Inkthreadable, from their eco ethos to the fantastic range and quality. Items arrive quickly, and I'm proud to have HowlTruth merch supplied by them.
Thank you so much for taking the time to leave a review, we really appreciate it!
really like the choices of garments and quality of dtg prints. they are really helpful and fast with support, i liked doing business with them. really nice people.
I've been using this app and Inkthreadable for 5 months now (Clothing side) and have to say my experience with both the app and the company has been great. It's not been easy for all of us through these times of COVID-19 but Inkthreadable have kept things going, albeit with some longer turnarounds on certain items but to be expected. The app functions well using shopify and once you get used to the odd little quirk with it, it's great.
Inkthreadable as a company are expanding their abilities with a recent factory move to larger premises and adding new additional print machines too. Their support team are great, really very helpful and if any print / QA issues arise they correct it and redo without a problem. The only area I'd like to see improve in particular for me is the range of available bright vivid colours on the Stanley / Stella line of TShirts but I'm hoping this will improve over time.
I would recommend trying them as an app and company, I've been very happy with them.
Inkthreadable have been an invaluable app/partner as we have been expanding our online business. For both our Etsy, Shopify and Ebay stores, they have provided excellent quality products that have been getting consistent 5 star reviews from our customers, coupled with extremely quick shipping - including the crazy Christmas season!
We were relatively new to such apps and the POD industry, so it's been a learning curve on our teams side and we've sent multiple queries, always getting a prompt, detailed and supportive response. In the run up to Christmas before we had linked all our newer products to the app, we experienced much higher demand than usual and the Inkthreadable team went above and beyond for weeks - during what must have also been their busiest time of the year helping our business to keep up on taking orders and processing them on time. Without this extra personal assistance, we would have literally been forced to pause taking orders at the busiest time of the year.
All our products are now linked with this app and everything has been working seamlessly for our multiple sales channels with the only few errors being sourced to us not following the instructions fully for some adhoc products.
Development wise, as we've been gaining in experience and growing our business we have a few wish list items we're working with Inkthreadable on. When our business first started, we were using one of the biggest well known global players but they severely let us down and were extremely unhelpful and slow to recognise the damage this was causing our business. Inkthreadable's far more responsive and supportive partnership approach made all the difference!