Inkthreadable: Print on Demand

Massive Stock Issues. Please be aware their website DOESN'T reflect the suppliers stock so once customer places an order, then they will notify you product is out of stock and ask to select replacement. This reflects badly on our store as I had to go back and disappoint customer. I have started looking for alternative fulfilment partner as this is a risk I am not prepared to take.

I really did not want to have to write this review. I have been using Inkthreadable since September and have tried really really hard to make things work. I have had problems with sizing of clothing, print turnaround times, screw ups with printing, screw ups with size of logos, stock issues and communication. At first things seemed to be going well after many many hours of integrating my shop and products into their app and creating over 300 templates for my items. Then they have "updated" their system which has meant that previews and mockups turn out nothing like the end result. Logos were appearing 30% larger than on my preview which is not good enough. After black friday their "3 - 5 working day" turn around has been a minimum of 10 working days and I have had to do loads of chasing to get updates on where orders are. I really did not want to change drop shipping supplier and to be honest haven't found anyone in the UK that integrates with shopify and has the range of items they do. But I cant continue to run a business with the level of incompetency and screw-ups Inkthreadable have. Every time I think we are getting there something else goes wrong. Its frankly tiring and very disappointing as I want to support a local UK business. Inkthreadable have to realise they are taking our money and providing a service that is expected to remain at a certain level.

Best print on demand company available! so many great quality garments to choose from! A quick turn around time Too!

https://www.kgmcollective.com/

After previously having a lot of issues with Inkthreadable we decided to give them another go as we really wanted to work with a UK based supplier and we have been pleasantly surprised. They seem to be living up to their promises so far and we hope to continue working with them for the foreseeable future.

Worst dropshipping service ever. Every now and then they are printing 1 t-shirt for 2-3 weeks. Support is always responding with a bs about quality control fail. If you value your clients time, then don't bother installing this app. And I've used them for more than a year, so this is a constant problem. There are plenty of dropshipping services that are much much better.

So far so good.

Been using inkthreadable for about a month now and their app integrates brilliantly and make it easy to choose what garments etc we print our t-shirts on. They have a great range!

Sucks!!!!!!
It's a hit and miss using their print fulfillment service. Their customer service team are commendable and always get back on time but the whole fulfillment service is just a letdown and disappointing. Print quality is so-so compared to other DTG providers I tried which much better. Had a missing order that didn't arrived, the team agreed to arrange for order replacement and re-delivery but after 4 weeks, nothing came. Recommend for any new startups or brands to look elsewhere if you just starting up your small business or you may end up dealing with order issues with your customers.

100% of orders have been delayed by 1-2 weeks.
Irritating UX at times especially when uploading an alternative colour design on multiple colour t-shirts. Every customer has emailed me asking where their order is, now as a brand new company, I have no trust and it's inkthredables fault. Believe me, I was so excited to use these guys and give them a great rating for a UK company, but they let themselves down. The chat team are mostly nice though, Liam being the most caring.

ive used inkthreadable for about a year now. thier customer service is TOP TIER. mistakes happen. they fix them without an issue when they arise. packages get lost. they reship quickly. they have an awesome active facebook community where users and staff help each other out. they have items that other vendors do not carry and are always looking to expand. top notch.

Inkthreadable have completely transformed my business, they do an amazing job and in the past couple of months the orders have been shipped out super fast! I have been using them for over a year now and the only negative thing I had to say at the start was that the printing and shipping was slow. But since they have updated their printing facilities everything has been perfect! The staff have been super helpful too, I would definitely recommend using Inkthreadable for your business!