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Excellent quality fabrics from this company.
The app is very intuitive and a person with no IT experience can easily navigate .
The print on demand customer service support is excellent and always responsive.
The packaging is eco-friendly brown bags and always comes very well packed.
Thanks so much for the kind words. We're incredibly proud of our support team and are constantly working on making the Inkthreadable a joy to use, with some big things planned that we can't wait for you to see!
Used for years but recently have had very poor quality frames and lack of accountability with the issues and refusing to package better as “other people don’t have this issue”…
Also have experienced a lack of accountability for their system errors and issuing refunds for damaged or poor quality orders. A great shame as they have a good customer service team and good pricing but just starting to not be worth it.
We really appreciate your custom for so many year and are sorry you've recently had some bad experiences with the frames. Despite not hearing this complaint often we are actively working on improved packaging that should be launched next month.
We appreciate the comments about the support and pricing and hope that this delivery improvement gets you back to the service your customers expect.
Inkthreadable have been superb so far. A few weeks in using them and every delivery has been made on time and I've had no issues whatsoever. They are very responsive and helpful via messenger/email and I can't fault them so far. The products and printing are high quality and they have a wide range of products available. Highly recommend them
The app is easy to use and works well, The only downside to the app is it sometimes runs on the slow side.
Inkthreadable have a great choice for POD to suit all ranges (from budget to premium garments) and upto now the print quality has been great, no issues whatsoever.
Turnaround from order to delivery has been pretty quick.
Well worth giving it a try
Appreciate the review, thanks so much!
Customer Service is excellent. Embroidery is inconsistent - sometimes it is what you order, sometimes not. Printing is mostly good - had a few misprints. Quick to refund but slow to replace. Print timescales are poor, and delays are frequent.
Very happy with the service we have been receiving from Inkthreadable, they always go above and beyond to make sure that our orders are right. In the early days of our brand journey we feel reassured that orders will go out and be of great quality. Linked and integrated very easily with our shopify site, we couldn't be happier.
Thanks so much for your feedback, we really appreciate it! It's a pleasure working with you
The Inkthreadable team are amazing to work with as they're helpful, supportive and knowledgeable and are generally lovely people.
The products are top quality, shipped globally in good time and we constantly receive 5* ratings in our store.
Thanks for being brilliant collaborators :)
Thanks so much for your review, you're a delight to work with!
I was able to link my Shopify account incredibly easily to Inkthreadable and have enjoyed a seamless process of designing, uploading and selling items this year.
Most importantly for me however, has been having a direct contact at Inkthreadable who is always responsive and helpful. Selling online can be daunting and having a supplier who is so willing to engage in conversation and helping out whenever possible to answer our customer's questions has made this venture a viable one for me as a designer.
Thank you so much for your review, we really appreciate it!
Only ever had positive experiences using Inkthreadable. Customers love the products and the green packaging is a real selling point.
Thanks so much for your review, we really appreciate it!
Inkthreadable have been an invaluable app/partner as we have been expanding our online business. For both our Etsy, Shopify and Ebay stores, they have provided excellent quality products that have been getting consistent 5 star reviews from our customers, coupled with extremely quick shipping - including the crazy Christmas season!
We were relatively new to such apps and the POD industry, so it's been a learning curve on our teams side and we've sent multiple queries, always getting a prompt, detailed and supportive response. In the run up to Christmas before we had linked all our newer products to the app, we experienced much higher demand than usual and the Inkthreadable team went above and beyond for weeks - during what must have also been their busiest time of the year helping our business to keep up on taking orders and processing them on time. Without this extra personal assistance, we would have literally been forced to pause taking orders at the busiest time of the year.
All our products are now linked with this app and everything has been working seamlessly for our multiple sales channels with the only few errors being sourced to us not following the instructions fully for some adhoc products.
Development wise, as we've been gaining in experience and growing our business we have a few wish list items we're working with Inkthreadable on. When our business first started, we were using one of the biggest well known global players but they severely let us down and were extremely unhelpful and slow to recognise the damage this was causing our business. Inkthreadable's far more responsive and supportive partnership approach made all the difference!