Samlet vurdering
3,9
Antall per vurderingsnivå
  • 57 % av vurderingene er 5 stjerner
  • 9 % av vurderingene er 4 stjerner
  • 4 % av vurderingene er 3 stjerner
  • 9 % av vurderingene er 2 stjerner
  • 22 % av vurderingene er 1 stjerner
27. juli 2017

My store onlychillvibes.com has been using Inkthreadable since its inception and it has done nearly everything (expanded below) perfectly. Here's a overview.

Product selection : true it is currently the best in Europe, but there can always be
more products and product options.

Printing quality : we use Continental Clothing Earth Positive (50% cotton/ 50%
tencel) for our apparel and both the hoodies and tees have
come out better than expected.

Digital mockups : Could use a lot of improvement!

Production Time : One word that would describe it, would be patchy. Sometimes
the delivery has been within 3 working days. Other more
frequent times it can get up to 10 working days (within the UK).

App : Not the most user-friendly but isn't that complicated.

Payment : Works well.

Customer service : Excellent and friendly staff, however, I have had some
circumstances when they have not informed me of certain
issues with orders.
_________________

Overall : Inkthreadable is a good service. Now, there are certain
improvements and other add-ons I would love to see (e.g.
branded packing inserts) that would increase the services
value. 8/10.

Only Chill Vibes
Storbritannia
Rundt 2 år bruker appen
Redigert 20. desember 2017

I really did not want to have to write this review. I have been using Inkthreadable since September and have tried really really hard to make things work. I have had problems with sizing of clothing, print turnaround times, screw ups with printing, screw ups with size of logos, stock issues and communication. At first things seemed to be going well after many many hours of integrating my shop and products into their app and creating over 300 templates for my items. Then they have "updated" their system which has meant that previews and mockups turn out nothing like the end result. Logos were appearing 30% larger than on my preview which is not good enough. After black friday their "3 - 5 working day" turn around has been a minimum of 10 working days and I have had to do loads of chasing to get updates on where orders are. I really did not want to change drop shipping supplier and to be honest haven't found anyone in the UK that integrates with shopify and has the range of items they do. But I cant continue to run a business with the level of incompetency and screw-ups Inkthreadable have. Every time I think we are getting there something else goes wrong. Its frankly tiring and very disappointing as I want to support a local UK business. Inkthreadable have to realise they are taking our money and providing a service that is expected to remain at a certain level.

Graft Shop
Storbritannia
Rundt 2 år bruker appen
21. januar 2018

Best print on demand company available! so many great quality garments to choose from! A quick turn around time Too!

https://www.kgmcollective.com/

Mgky
Storbritannia
Nesten 2 år bruker appen
Redigert 17. juli 2019

After previously having a lot of issues with Inkthreadable we decided to give them another go as we really wanted to work with a UK based supplier and we have been pleasantly surprised. They seem to be living up to their promises so far and we hope to continue working with them for the foreseeable future.

Bths
Storbritannia
Nesten 2 år bruker appen
Redigert 11. juli 2018

Worst dropshipping service ever. Every now and then they are printing 1 t-shirt for 2-3 weeks. Support is always responding with a bs about quality control fail. If you value your clients time, then don't bother installing this app. And I've used them for more than a year, so this is a constant problem. There are plenty of dropshipping services that are much much better.

Entrykill
Ukraina
Nesten 2 år bruker appen
29. juni 2016

So far so good.

Been using inkthreadable for about a month now and their app integrates brilliantly and make it easy to choose what garments etc we print our t-shirts on. They have a great range!

North Section
Storbritannia
Over 1 år bruker appen
5. desember 2018

I've been using Inkthreadable for over a year now so feel I can give an accurate representation of how they perform.

I have been able to watch first hand as shipping times are reduced from waiting days to now sometimes waiting mere minutes between ordering and receiving a shipping notification.

Their product catalogue is always expanding and they welcome ideas & feedback from their users via their Facebook group. That alone in itself is an absolutely fantastic resource as you are able to communicate with likeminded individuals who also use Inkthreadable. Have a question to ask, trying to integrate with Shopify or just want a chat? The group has it all.

The staff are all incredibly helpful & friendly and are easily reached via their online chat support. In more recent months they have begun to interact more with their user base, such as giving us detailed analytics about how well the company performs in regards to shipping times (which is very reassuring to see!).

Don't let the negative reviews put you off; when I opened my store with Inkthreadable I had my qualms too, but I can assure you now, a year on, I have no regrets and can't wait to see what 2019 brings for the company!

D20 Heroes
Storbritannia
Over 1 år bruker appen
Inkthreadable svarte 7. mars 2019

It's great hearing feedback from a customer that has been with Inkthreadable for some time, so thank you for taking the time to review us! If you run into any difficulties, or have some suggestions on how we can improve, then please get in touch with our support team. :)

Redigert 17. august 2018

Sucks!!!!!!
It's a hit and miss using their print fulfillment service. Their customer service team are commendable and always get back on time but the whole fulfillment service is just a letdown and disappointing. Print quality is so-so compared to other DTG providers I tried which much better. Had a missing order that didn't arrived, the team agreed to arrange for order replacement and re-delivery but after 4 weeks, nothing came. Recommend for any new startups or brands to look elsewhere if you just starting up your small business or you may end up dealing with order issues with your customers.

Shahada Company
Singapore
Over 1 år bruker appen
4. mars 2019

I use the app within my shopify store and it works seamlessly. The integration was simple and low maintenance

Eclektic
Storbritannia
Over 1 år bruker appen
Inkthreadable svarte 7. mars 2019

Thanks for your review! If you have any ideas for how we can improve the app please let our team know.

27. april 2018

ive used inkthreadable for about a year now. thier customer service is TOP TIER. mistakes happen. they fix them without an issue when they arise. packages get lost. they reship quickly. they have an awesome active facebook community where users and staff help each other out. they have items that other vendors do not carry and are always looking to expand. top notch.

Fn Derby Swag
USA
Over 1 år bruker appen