Video Chat with your Customers

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Unlimited Video Calling

Offer a new form of customer service directly in the browser without redirecting customers away from your storefront.

Reduce Return Rates

Reduce returns by demonstrating fit and functionality in person with customers.

Upsell Customers

Gain insights on your customers by actually seeing them and tailoring your clienteling strategy to their appearance.

About inPerson

Talk to your customers in person!

Most chat apps stop at texting, but inperson allows clear, fast, real time voice and video chat directly in the browser both on desktop and mobile.

Thanks to a beautiful and simple admin interface, customer service staff will be able to start answering calls in minutes after installation.

Since the dawn of e-commerce, online retailers have struggled with higher returns and lower average order values than physical stores. Clothing can't be tried on so it often doesn't fit. No sales associates are available to upsell or answer questions. Carts are abandoned without any apparent reason. Try inperson to help solve these issues!

Requirements

After installing inPerson on your shopify store, you will be redirected to our onboarding flow for the following steps:

Camera Testing
Widget Customization
Team Invitations

Requirements

For inPerson admins and agents, a webcam and microphone is required. Although the interface is optimized for mobile, a laptop or desktop is recommended.