Unlimited Video Calling
Offer a new form of customer service directly in the browser without redirecting customers away from your storefront.
Reduce Return Rates
Reduce returns by demonstrating fit and functionality in person with customers.
Gain insights on your customers by actually seeing them and tailoring your clienteling strategy to their appearance.
Talk to your customers in person!
Most chat apps stop at texting, but inperson allows clear, fast, real time voice and video chat directly in the browser both on desktop and mobile.
Thanks to a beautiful and simple admin interface, customer service staff will be able to start answering calls in minutes after installation.
Since the dawn of e-commerce, online retailers have struggled with higher returns and lower average order values than physical stores. Clothing can't be tried on so it often doesn't fit. No sales associates are available to upsell or answer questions. Carts are abandoned without any apparent reason. Try inperson to help solve these issues!
After installing inPerson on your shopify store, you will be redirected to our onboarding flow for the following steps:
- Camera Testing
- Widget Customization
- Team Invitations
For inPerson admins and agents, a webcam and microphone is required. Although the interface is optimized for mobile, a laptop or desktop is recommended.
Pricing 7-day free trial
$19 per agent
Unlimited Text, Voice and Video Chats
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
This app is truly amazing, I can't believe this didn't exist before. We can now chat directly with customers like another chat bot, but give them the chance to speak face to face. With Covid-19 we can now give in person store experiences!