Instafeed for Instagram Feed
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charging money falsely , said 3 months free but charging in a week,
update ;- its been more than a week , they are not replying me on email
The instagram posts will only display as RECTANGLES on mobil devices, despite the fact that instagram is by default SQUARE. Resulting in a lot of white space above and belov each instagram post, and they've also highlighted this rectangle with shadows, so it's like a frame that has a whole lotta empty in it.
Customer service is dismissive, not asking questions or trying to help you to figure out what's wrong. They just tell you they can't help and wish you good bye, and for each question, they say goodbye, and you have to keep at it. I CANNOT understand how they have this high score.
We are so sorry for the inconvenience. Our support wasn't live on your timezone (we are based in India) and the questions were answered by bot which did not do a good job. If you could reinstall, I am happy to look into it and resolve the issue.
App is not free. Billed for 1000 page visits when I've had only 12 visitors to my site. No response on live chat. 1*
Extremely sorry for the inconvenience, we replied to your chat and email but it seems you had left the chat by then. App billing cycle could be different from monthly analytics stats cycle, but as we mention during sign up we always offer 100% refund. Request you to check and revert on your email, so we can process the refund.
very bad app, i didnt purchase plan of this app so how they make the bill of the app
Sorry for the inconvenience it's not possible for us to charge unless you approve the billing. You had accepted the plan and you were charged only on those months where you had crossed 1000 page visits on your website. Anyways we would be happy to refund you the charges.
You have no choice to customize the app. It looked very bad in my theme. I can't recommend this app for 4$, there are a lot of better ones in the app store.
Sorry for the inconvenience, could you please write to us at contact@adevole.com with all your customization requirement. We will make the customizations asap.
This is one of the worst apps I've ever used. They were happy to take my money for a yearly subscription, but when I needed help, their customer support was practically nonexistent. I reached out multiple times and received no meaningful assistance.
Paying customers deserve support, especially after paying for an entire year. Instead, I felt completely ignored. An app is only as good as the support behind it, and this app failed badly in that regard.
I regret purchasing the yearly plan and would not recommend this app to anyone. If you're looking for an app with reliable customer service, look elsewhere.
Responsive kann die App nicht verwendet werden. Es skaliert viel zu klein und ist überhaupt auf unterschiedlichen Devices nicht sauber.
We are so sorry for the inconvenience, we have multiple templates. If you could reinstall we will be happy to fix the issue for you. Please give us an opportunity to resolve this issue.
"Free to install", so I installed it and instantly received an email: Charge name
Concept Plan
Charge approval date
April 23, 2021
Approved usage limit
Up to $3.95 every 30 days
I don't want this app for up to $3.95 every 30 days. I immediately deleted the app and will follow up with my bank for disputing any charges that may come through. Not clear on cost of this app. Seems sleazy to me.
Hello, this message only means that you approve for any charge if your number of page visits in a month crosses 1000. Currently you have not been charged anything. You can confirm this with Shopify team.
I kindly request you to please update your review as a harsh negative review affects us a lot.
