Socialwidget ‑ Instagram Feed
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I really enjoy the functionality of this app and how it looks on my shop homepage. I found the customer service great! Julie was very quick to respond to my request.
Great support service when i needed assistance for an manual installation (maybe you could add further detail on the procedure with liquid file instead of only the embed code).
Really easy to use app !
Hi Statement Admin,
This is Rachel from Socialhead Team.
First of all, I sincerely thank you for your valuable review.
Your opinion is our greatest asset. You are the reason for us to grow more and bring a better customer experience.
If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards!
Rachel
Really nice layout options and easy to use features, compared to various other similar apps I tried. Swift support too! Not a huge fan of the ads/pop ups in app but aside from that, no complaints :)
Hi LACE & TASSELS admin,
Here is Ricky again from Socialwidget.
We're happy you had a fantastic time with us, and appreciate your valuable feedback on our app and the support service.
Also I highly recommend you to check our blog for latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Cheers,
Ricky
The app in itself should allow tagging more than 3 items for the middle plan and show the product on the same page as the tagged IG photo (and not a link that needs to be open). Ocean's customer service, on the other hand, is 10 out of 5 stars. She has been incredibly helpful, kind, and professional. Her service has made me stay and persist with the app.
Hi MVE BOUTIQUE admin,
Here is Ocean again from SocialWidget App.
We're happy you had a fantastic time with us, and appreciate your valuable feedback on our app and the support service.
Also I highly recommend you to check our blog for latest news regarding not only SocialWidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
Last but not least, I have emailed you about your experience with us, hope you would spend some time to check it. Other than that, If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Cheers,
Ocean
SocialWidget by OneCommerce
Working with Niel was easy as he was efficient and attentive which is of great help to people new to this app. I rated 4 stars because the TikTok portion was not functioning when I tried to log in. I will try again later or downgrade my plan to Basic rather than Standard.
Hi Angler Innovations Admin,
I am Niel again from Socialhead Team.
First of all, I sincerely thank you for leaving your awesome review.
You are the reason for us to grow more and bring a better customer experience.
About the Tiktok feed, we have reached you via email and hopefully to receive your response.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Niel
Socialwidget - Instagram Feed, Story & TikTok
Great user support, easy interface, highly recommended. It just would be nice if they had instant updates (in the free version, you have to manually sync your feed whenever you want your website to update your instagram feed. It automatically updates only once a day, and even with the paid plans, it only updates every two or four hours). If they incorporated instantaneous feed updates, this app would be PERFECT.
Hi Nathan Heinze Fine Art admin,
Here's Selena from Socialhead Customer Support Team.
Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards !
Selena
Socialwidget - Instagram Feed, Story & TikTok
I just installed this app today, I am still learning. So far so good, and I must add the support team is fabulous! Rachel reached out and helped with everything I was stuck on. I will give another review of my experience in about a few weeks.
Hi Bahaar Fashions Admin,
This is Rachel from Socialhead Team.
Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/
Regards,
Rachel
Socialwidget - Instagram Feed, Story & TikTok
Helpful customer service identified an issue quickly and helped me solved it right away. Great to connect IG to my Shopify site. Thanks!
Hi Glaze On Studio store admin,
This is Windy from Socialhead Team.
First of all, I sincerely thank you for leaving your awesome review.
You are the reason for us to grow more and bring a better customer experience.
Once again, thank you for trusting and using our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards!
Windy
The app works well (we display part of our insta feed in the footer of our webshop). In case something is wrong, customer service is excellent.
Hi Enkel Art Studio Store Admin,
This is Rachel from Socialhead Team.
First of all, I sincerely thank you for leaving your precious review. You are the reason for us to grow more and bring a better customer experience.
You can be rest assured that I will keep an eye on your case and will not be closing it unless we're both convinced that things work properly.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards!
Rachel
Thank you very much, you solved my problem with the app and added new changes that improved the view of my feed. Very good support and attention.
Hi discoreal store admin,
This is Windy from Socialhead Team.
First of all, I sincerely thank you for your review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards !
Windy
