Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 94 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
3. März 2021

Just installed and so far so good. Quite simple to use and different layouts available. Don't give 5 stars cause they have one of these "we will reply soon" help chat, which I find a bit useless and annoying but hey... it's free!

Gingham Palace
Deutschland
2 tage mit der App
OneCommerce hat geantwortet 3. März 2021

Hi Gingham Palace store admin,

Here is Vicky from Socialwidget Team

First of all, we are extremely sorry for any inconvenience you experienced.

Currently, for some objective reasons, we still keep the chatbot active.

I understand this has brought a disappointing experience to you, more than anyone we deeply regret it. If possible, our team will assign a dedicated supporter to you to better assist you.

Thank you for using the Socialwidget app.

Best Regards,

23. August 2022

Integrated the feed to give my users more flexibility while interacting with my social feeds. Customer service is extremely helpful and efficient!

Hello Blyss
Vereinigte Staaten
Ein tag mit der App
OneCommerce hat geantwortet 23. August 2022

Hi there,

It's Felix again from Socialhead team and thank your for your kind words.

Your idea about the feature that can help you to re-direct the visitors to other pages you want when they click on the Instagram icon in the pop-up by adjusting the URL in the app is great. However, as I explained, our main function is to display the media posts on the store front at the best quality so we will need time to consider the possibility of your suggestion.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Felix
Socialwidget - Instagram Feed, Story & TikTok

9. Juli 2021

I tried the app. Customer service Windy is great and helpful. But you have to upgrade the plan to remove the watermark. Overall it's a nice app. Thanks

redcheekstyle
Sonderverwaltungsregion Hongkong
Etwa 3 stunden mit der App
OneCommerce hat geantwortet 9. Juli 2021

Hi redcheekstyle store admin,
This is Windy from Socialhead Team

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards !
Windy

30. Juli 2022

Working with Niel was easy as he was efficient and attentive which is of great help to people new to this app. I rated 4 stars because the TikTok portion was not functioning when I tried to log in. I will try again later or downgrade my plan to Basic rather than Standard.

Angler Innovations
Vereinigte Staaten
Etwa eine stunde mit der App
OneCommerce hat geantwortet 4. August 2022

Hi Angler Innovations Admin,

I am Niel again from Socialhead Team.

First of all, I sincerely thank you for leaving your awesome review.

You are the reason for us to grow more and bring a better customer experience.

About the Tiktok feed, we have reached you via email and hopefully to receive your response.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Niel
Socialwidget - Instagram Feed, Story & TikTok

4. November 2021

Easy to use, and affordable compared to some apps that offer this. Liking it so far. Looking forward to using this on my site more.

Aubrey Masen Boutique
Vereinigte Staaten
41 minuten mit der App
OneCommerce hat geantwortet 4. November 2021

Hi Aubrey Masen Boutique Store Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your valuable review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

22. Februar 2022

I just installed this app today, I am still learning. So far so good, and I must add the support team is fabulous! Rachel reached out and helped with everything I was stuck on. I will give another review of my experience in about a few weeks.

Bahaar Fashions
Kanada
33 minuten mit der App
OneCommerce hat geantwortet 22. Februar 2022

Hi Bahaar Fashions Admin,

This is Rachel from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Rachel
Socialwidget - Instagram Feed, Story & TikTok

19. April 2024

Pretty Shiny Shop
Vereinigtes Königreich
9 monate mit der App