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I cant tag products if there is more than one photo on post. I can also tag products on videos. The app is good but lacs few things. I will update the review if these things are fixed
Hi Harford Road Liquors store admin,
First of all I would like to sincerely thank your review for the lack of features.
We will make sure to update the features you expect in the near future.
Currently, we are still working hard to improve product quality as well as enhance the user experience.
Your review is an important and valuable opinion in building Socialwidget to be a good app and bring value to the sellers.
Once again, we sincerely thank you for your trust and use of our app.
Best Regards,
Vicky
I Just added this App today and its totally amazing ! I can setup my Shop which is such an easy setup process and also customize my Shop at anytime. My products syned from my Shopify and FB pixel at record speed i with ease . Customer support was amazing as well ! i can't wait to get started !
Hi Inspire Me T'S Inc. store admin,
This is Vicky from Socialhead Team.
First of all, I sincerely thank you for your review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards!
Vicky
The app works well (we display part of our insta feed in the footer of our webshop). In case something is wrong, customer service is excellent.
Hi Enkel Art Studio Store Admin,
This is Rachel from Socialhead Team.
First of all, I sincerely thank you for leaving your precious review. You are the reason for us to grow more and bring a better customer experience.
You can be rest assured that I will keep an eye on your case and will not be closing it unless we're both convinced that things work properly.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards!
Rachel
Abby was amazing and patient. She replied quick and pays close attention to details. A true delight to work with
Hi Adrianna,
Here's Abby from Socialhead Customer Support Team.
Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards !
Abby
Socialwidget - Instagram Feed, Story & TikTok
I LOVE using this app for sharing my Instagram feed and it's so easy for customers to click the follow button .GREAT customer service Ocean was so kind and really helpful. thank you
Hi Fjlovelyscent admin,
Here is Ocean from Socialwidget app.
We're happy you had a fantastic time with us, and appreciate your valuable feedback on our app and the support service.
Also, I highly recommend you to check our blog for the latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Best regards,
Ocean
Socialwidget by OneCommerce
So far i'm loving this app and the customer service has been so amazing. They literally break everything down so you understand how everything operates.
Hi Myeisha,
This is Felix from Socialhead Team.
First of all, I sincerely thank you for your review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Felix
Socialwidget - Instagram Feed, Story & TikTok
Support was very prompt and helpful. The app works great but the initial setup steps were slightly confusing. All good now though.
Hi Sullivans Home Decor,
Here is Ricky again from Socialwidget.
We're happy you had a fantastic time with us, and appreciate your valuable feedback on our app and the support service.
Also I highly recommend you to check our blog for the latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Cheers,
Ricky
Socialwidget by OneCommerce
Perfect widget and pefect customer service, The widget is clean and looks beautifull on your website.
Dear TANQ,
Here is Annie from Customer Support team. Thank you so much for your review and It's great to hear that you are enjoying our app.
We are now working hard to improve the function in the future.
If you have further concern, please feel free to contact us, we are glad to help you.
Have a nice day.
Best Regards,
Annie
Rachel from social head was very helpful very fast response would give 10 stars if i could , thank you once again
Hi Bossempireldn Admin,
Rachel again from Socialhead Team.
First of all, I sincerely thank you for your amazing review.
I really appreciate your feedback and comment about your experience when using our app and loving my support.
If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Rachel
Socialwidget - Instagram Feed, Story & TikTok
Amazing customer service! Instant help through the chat feature. They fixed, installed, and customized everything on my website’s homepage for me!
Hello Mella Bella Designs admin,
This is Felix from Socialhead Team.
Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/
Regards,
Felix
Socialwidget - Instagram Feed, Story & TikTok