Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app reliable for displaying their Instagram feed on their Shopify store, enhancing their site's visual appeal. It offers a range of customization options, even in the free version, and is particularly beneficial for small businesses in building customer trust. Merchants appreciate its consistent performance and quick problem-solving. The support team is highly praised for their efficient responses and proactive improvement suggestions. The app is recognized for its ease of use, functionality, and excellent customer service.

October 20, 2020

I've used this app to display my instagram posts at the bottom of my home page. It works well, and when I did have a problem (a token expired) the team at Socialhead were very quick to respond and help me sort out the problem.

Rebecca's Aix Home
United Kingdom
12 months using the app
January 17, 2022

I used the basic free plan to add a widget to our home page and it looks great! The team was super responsive and helpful as well!

C4 Fabrication
United States
12 months using the app
OneCommerce replied January 17, 2022

Dear C4 Fabrication Admin,

This is Jessica from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Jessica
Socialwidget - Instagram Feed, Story & TikTok

February 20, 2023

Ottima app, assistenza risponde in maniera davvero rapida quindi consiglio se dovete usarla per il vostro store. Sembra davvero instagram

4pncustom
Italy
12 months using the app
OneCommerce replied February 20, 2023

Ciao 4pncustom amministratore,

Ecco di nuovo Ricky di Socialwidget.

Innanzitutto la ringrazio di cuore per la sua preziosa recensione.

Apprezziamo molto il tuo feedback e commento sulla tua esperienza durante l'utilizzo della nostra app e amiamo il nostro supporto.

Se hai bisogno di ulteriore assistenza, faccelo sapere tramite la nostra live chat o inviaci un'e-mail all'indirizzo support@socialhead.io

Inoltre, ti consiglio vivamente di controllare il nostro blog per le ultime notizie riguardanti non solo Socialwidget, ma anche altre nostre applicazioni OneCommerce, una piattaforma di soluzioni eCommerce leader, oltre a https://onecommerce.io/blog/

Se hai ulteriori domande, non esitare a contattarci tramite la nostra live chat o a inviarci un'e-mail all'indirizzo support@socialhead.io

Saluti,
Ricky

February 8, 2023

Ricky was very helpful and polite. Definitely not a robot. He helped me with exactly what I needed. Thank you.

WINI Want It Need It
United States
12 months using the app
OneCommerce replied February 8, 2023

Hi WINI Want It Need It admin,

Here is Ricky again from Socialwidget.

We're happy you had a fantastic time with us, and appreciate your valuable feedback on our app and the support service.

Also I highly recommend you to check our blog for latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Ricky
Socialwidget by OneCommerce

February 9, 2022

Very helpful staff, quick reaction via their chat. Birdsnbees is proud to have a beautiful Instagram feed at the bottom of the website.

birds-nbees
United Arab Emirates
12 months using the app
OneCommerce replied February 9, 2022

Hi Birds-nbees Admin,

This is Rachel from Socialhead Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards

Rachel
Socialwidget - Instagram Feed, Story & TikTok

August 10, 2022

It's the third store we're installing the SocialWidget on and it has been running smoothly from the beginning.
Felix, Niel, Ocean and Rachel have been providing a stellar customer service! Highly recommended.

TAGU Deutschland
Romania
12 months using the app
OneCommerce replied August 10, 2022

Hi TAGU Admin,

Here's Felix from Socialhead Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Felix
Socialwidget - Instagram Feed, Story & TikTok

Edited December 8, 2020

Sound interesting, and easy to connect social medias and marketplaces in a second. i am lucky to find exactly what i wanted, that's over my expectations thanks

Eugene Eric Emboukou
Switzerland
12 months using the app
OneCommerce replied December 8, 2020

Dear Eugene Eric Emboukou,

Here is Annie from Customer Support team. Thank you so much for your review and It's great to hear that you are enjoying our app.

We are now working hard to improve the function in the future.

If you have further concern, please feel free to contact us, we are glad to help you.

Have a nice day.

Best Regards,
Annie

August 2, 2022

I was having issues understanding how to fix my Instagram on my website. They answered me quickly and did a great job. I was happy!

Baby Cats of California
United States
12 months using the app
OneCommerce replied August 3, 2022

Hi Baby Cats of California admin,

This is Ocean from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Ocean
Socialwidget - Instagram Feed, Story & TikTok

July 6, 2021

I used this app for my Instagram widget and so far so good. I did run into an issue where my token expired and I had issues with the app but the team was amazing and very responsive. It was resolved in less than 15 mins. My new customers love the Instagram feature because it creates social proof for my business. Thanks Team!

Ganvas Beauty
Canada
12 months using the app
OneCommerce replied July 6, 2021

Hi Ganvas Beauty store admin,

Here's Rachel from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

October 24, 2021

They quick to reply in case of bugs. My feed did not show up on site anymore and now its fixed. thank you

LA PIRI | BOUTIQUE EN LIGNE DE MAILLOTS DE BAIN SEXY FRANÇAIS |
France
12 months using the app
OneCommerce replied October 24, 2021

Hi LA PIRI | BOUTIQUE EN LIGNE DE MAILLOTS DE BAIN SEXY FRANÇAIS | Admin,

This is Rachel from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/blog/

Best Regards,

Rachel