Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app reliable for displaying their Instagram feed on their Shopify store, enhancing their site's visual appeal. It offers a range of customization options, even in the free version, and is particularly beneficial for small businesses in building customer trust. Merchants appreciate its consistent performance and quick problem-solving. The support team is highly praised for their efficient responses and proactive improvement suggestions. The app is recognized for its ease of use, functionality, and excellent customer service.

February 14, 2021

Seems easy to use so far! It was easy to connect to my Instagram feed. Time will tell if it remains easy to use

Indies Down Under
Australia
Over 1 year using the app
OneCommerce replied February 14, 2021

Hi Indies Down Under store admin,

Here's Annie from Customer Support of Socialhead team. Thank you so much for your feedback and for choosing our app.

We are working hard everyday to bring you the best experience. If you need any further help while using our app, please don't be hesitate to contact to us.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/

Warmest Regards,
Annie

July 7, 2021

it is a good app, and rachel was helpful to assist me in editing my page the way i wanted to. thank u so much for your assistance.

Casa De'Amor
Malaysia
About 1 year using the app
OneCommerce replied July 8, 2021

Hi Casa De'Amor Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

April 26, 2021

very happy with the service and response from the team tracie.. she solved my query.. however i would have liked to see the Instagram product tagging option to be visible on Instagram app also

The Decor Circle
India
11 months using the app
OneCommerce replied April 26, 2021

Hi The Decor Circle store admin,

I am Tracie from Customer Support of Socialwidget. Thank you so much for reaching out to us and for your precious review

We are trying our best to improve our app better. While you are using our app, if you have any concern, please dont be hesitate to contact us

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/

Warmest Regards,
Tracie

November 26, 2021

Excellent customer support! Suddenly, the feeds didn't show up, but the support team found out the reasons and put them back up in no time!

BUYERS CREATE
Japan
11 months using the app
OneCommerce replied November 26, 2021

Hi BUYERS CREATE store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards !
Windy

February 15, 2021

I am still learning how this app works. I hope it will help drive traffic to the different platform.

Ruby's Perfect Jewelry Pieces
United States
11 months using the app
OneCommerce replied February 15, 2021

Hi Ruby's Perfect Jewelry Pieces store admin,

Here is Vicky from Socialwidget

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Vicky

July 2, 2021

Great app, and simple to install & use. There are times where IG may change settings or the feed gets interrupted, but a simple request to support always gets things patched up. Thanks, Socialhead!

Charmed Asheville
United States
10 months using the app
OneCommerce replied July 5, 2021

Hi Charmed Asheville store admin,

This is Rachel from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in the e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/blog/

Best Regards,

Rachel

November 3, 2021

The app works well (we display part of our insta feed in the footer of our webshop). In case something is wrong, customer service is excellent.

Enkel Art Studio
Netherlands
8 months using the app
OneCommerce replied November 3, 2021

Hi Enkel Art Studio Store Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for leaving your precious review. You are the reason for us to grow more and bring a better customer experience.

You can be rest assured that I will keep an eye on your case and will not be closing it unless we're both convinced that things work properly.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

December 5, 2022

Support was very prompt and helpful. The app works great but the initial setup steps were slightly confusing. All good now though.

Sullivans Home Decor
United States
7 months using the app
OneCommerce replied December 7, 2022

Hi Sullivans Home Decor,

Here is Ricky again from Socialwidget.

We're happy you had a fantastic time with us, and appreciate your valuable feedback on our app and the support service.

Also I highly recommend you to check our blog for the latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Ricky
Socialwidget by OneCommerce

November 29, 2021

The App is great, very useful for the website to attach there Instagram account and showcase your instagram latest feeds on your website. Rachel was very helpful and made few useful adjustments for me in the APP

TAILLEUR
India
7 months using the app
OneCommerce replied December 1, 2021

Hi TAILLEUR Store Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for leaving your awesome review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

December 2, 2021

Helpful customer service identified an issue quickly and helped me solved it right away. Great to connect IG to my Shopify site. Thanks!

Glaze On Studio
United States
7 months using the app
OneCommerce replied December 2, 2021

Hi Glaze On Studio store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for leaving your awesome review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy