Instafeed ‑ Instagram Feed
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It's consistently inconsistent. Works whenever it feels like it. Nothing to write home about.
Hello Cryztalz,
Thank you for taking the time to share your feedback.
Instafeed is fully operational, and many of our customers have been using the app consistently for years. If you are experiencing any issues with your account, please reach out to us at support@minttstudio.com. Our team is always here to assist you.
Thank you,
Instafeed Team
Excelente todo lo prometido es lo que cumplió y además explica todo perfectamente, con claridad y sin ninguna complejidad
Awesome App! free and easy to use
this app is really useful. i use the free plan and its really nice and have a pro look. thanks alot !
Bad customer service!
Ive used this feed for 12 months no problem.
I recently contacted your support and asked why my feed was suddenly missing from my website? I told it wasnt anything to do with Instafeed as i didnt have an account, sent screen shots of their app instaled on my dashboard. I then had i reply telling mt my feed was propbably from a theme pluggin. i then had no choice but to purchase additional theme support to be told. the Issue was with Instagram changing their API, and all i needed was a new Instafeed access token.
You would think as your app is for Instagram your support staff would of informed me of this major change? but no! they chose to ignore my enquiry, gave me no help or advice. It cost me $30 dollars for support i dont need. Thanks for nothing !!!
As Far as your excuse of a repy!
You still dont seem to understand? my store used your app for 12 months fine untill Instagram changed its API. Your understanding of the english lauguage is clearly poor! I had your Insafeed app installed and you failed to get off your arse and look into my problem! As i said before your customer service is non- existant!
Hello,
Thank you for your review, we are sorry it was not clear to you. Like we mentioned before the feed in your store is not from our app, you have our app installed but you are not using it.
You can confirm that yourself by uninstalling our app. Your feed will still work because the feed displaying in your store is not from our app, the token that you needed to change was not from our app.
It was not clear to us if you want to use our app, we cannot provide support to different apps I'm afraid.
If you still want to use our app please contact us directly support@minttstudio.com
Thanks,
Instafeed Team
Easy setup! The custom html option is a nice addition for extra customization. I had a problem trying to make some changes and reached out to Mintt via email. I received a quick response and was able to get assistance executing the edits I was trying to make.
Hi On the Patio, thank you so much for leaving us this 5 star review! We are so glad to hear that you enjoyed our app and the experience with our Support Team. If you ever need assistance again don't hesitate to reach out to us. Best wishes!
I just now installed it, so far I am totally loving this! Trusting it will help me to take my business to the next level.
Loving this app! This is so easy to set up, and works so well. Hope you develop more apps in the future. Keep up the good work!
This is exactly what I want for my shopify store, very recommend every to get this. It's must have!
Hi WirelessRetroGames! Thank you so much for your feedback and support 👍 we are glad to know that Instafeed was able to cater to your needs!
Please stop charging our store. We deleted. the app three months ago and I still see the charges each month
Hi Purogenic, charges are done by Shopify and not apps directly. I can see that our app was uninstalled on July 1st. Our team will reach out to you to agree on a refund. Please check your Shopify account email. Thank you!