Instafeed ‑ Instagram Feed
Erfüllt die höchsten Qualitätsstandards von Shopify für Geschwindigkeit, Anwenderfreundlichkeit und Mehrwert für Händler:innen
Rezensionen (1.733)
Anpassen
-
Nach Bewertung
I needed help with my IG feed showing up on my homepage as the web designers used a legacy theme and the usual tutorials weren't working. When I reached out to Instafeed/Mintt Studio directly, they emailed back within 10 minutes, I granted them the limited access to my Shopify account and they fixed in less than 24hrs! Super communicative, fast and easy to work with. Thank you, best customer/tech support that I've experienced in a long time from any company!
Hello Pickleball Jules, thank you so much for this kind review! We are thrilled to hear that you enjoyed the experience with our support team and that we could assist you promptly. Your satisfaction is our top priority, and we are grateful for your kind words. If you ever need assistance, don't hesitate to reach out, we are always here to help. All the best!
So far, so good!
I needed their customer service team to add the app to my Shopify store and they completed the request so quickly without issue.
Thank you to the Instafeed team for your help!
Hello BIG SKY SHOP + STUDIO, thank you so much for this review! We're thrilled to hear that our support team was able to assist you quickly and effectively. If you need any further assistance, feel free to reach out. Best wishes!
It is great! I had some issues to set up the social media link with my store, and they help me to solve the problem quick. Thank you.
Hello Dr Emma, thank you so much for this kind feedback! It makes us so happy to hear that you enjoyed our app and the experience with our support. Should you need any assistance in the future, please don't hesitate to reach out, we're always here to help! Wishing you all the best!
easy to use and implement, thank you for fast response when I asked for help on a small issue. amazing app, recommend 10/10
Hello Atelier Galin, thank you so much for your positive feedback! We are delighted to know that you found our app easy to use. Our support team would love to hear more about your request and assist you. Could you please reach out to us at support@minttstudio.com? Best wishes!
I wasn't able to include the code to my theme but in no time the support team did. Thank you so much! This was the best of customer service I have experienced in a long time.
Hello www.toybox.ae, thank you so much for your lovely feedback! It means the world to us that our support team was able to assist you. Please know that if you ever need anything in the future, we are always here and happy to help. All the best!
Thank you very much, they provided special support regarding the update. Marcus Q. From Technical Team Thank You
Hello S COLLECTION TRADING CO LLC, thank you so much for this 5-star review! It's amazing to hear that you had a positive experience with our support team. If you ever need help again feel free to get in touch, our team is always ready to assist you. Wishing you all the best!
I am extremely satisfied with the support provided by the Instafeed team. They went above and beyond to help me add an Instagram feed section to my Shopify store's homepage. The process was seamless, and their responsiveness and expertise made it a great experience. Thanks to their assistance, my store now looks even more engaging with the beautifully integrated Instagram feed. I highly recommend the Instafeed app and their excellent support team!
Hello My Store, thank you so much for leaving us this thoughtful review and for recommending us! We are beyond happy to hear that you enjoyed our app, its appearance on your store, and the experience with our support team. Feel free to reach out anytime you need assistance, we are always here for you. Wishing you the very best!
Does the job perfectly. Support team replied to a request within the hour and sorted the problem straight away (the problem was me not reading properly!). Recommend this app.
Hi Green Pear Eco, thank you very much for this 5 star review, your recommendation means a lot! We're really happy to hear that you enjoyed the experience with our app and support team. If you ever need help again don't hesitate to reach out. Best wishes!
worst App , i dont know wht the problem is , the app does not load properly in shopfiy backend and you cant save or edit your feed , worst customer support dont understand why should a paying customer enter there email id and bang there head with a chat bot.
Reply to App Team,
As explained over email taking email of paying customers and providing them better and faster customer support cannot be marked as email collection any where in the world. I had share detailed screen shot with your team over email and shared my browser and system details as well and no i was not using any app and was never blocked etc by your app , your app has some navigation issue in feed settings page , instead of arguing with messenger it would be great if you could focus on improving the app UI and customer support.
As our customer service team explained in detail, we take privacy as a priority and don't collect your email on app install. For that reason, when you want to contact our support you need to provide an email so we can get back to you. We don't use chatbots, you'll always talk with real humans. What you might be referring to as a chatbot is just the automated chat introduction.
As per the issue you described, you never replied to our question. It seems that you were using tools to manipulate the app UI. Our systems automatically blocks suspicious activity.
If you can clarify the questions we sent you we are happy to help with the issues you are having on https://kamuklife.com/
The team was super fast to reply and fix my problem (if you can call it that! haha)
Hello D-STRUCTURE, thank you so much for this 5 star review! We're really happy to hear that you enjoyed the experience with our support, if you ever need help again don't hesitate to reach out. Best wishes!