Instafeed ‑ Instagram Feed
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looks great
Hello CERBERUS Strength Danmark, thank you so much for this review! We are glad that you enjoyed our app. All the best!
easy to use and implement, thank you for fast response when I asked for help on a small issue. amazing app, recommend 10/10
Hello Atelier Galin, thank you so much for your positive feedback! We are delighted to know that you found our app easy to use. Our support team would love to hear more about your request and assist you. Could you please reach out to us at support@minttstudio.com? Best wishes!
Quick and easy install - their customer service team was fast and responsive to my questions.
Hello Sex and Monsters, thank you so much for this 5-star review! It's amazing to hear that you found our app easy to install and that you enjoyed the experience with our support team. If you ever need help again, don't hesitate to reach out. Best wishes!
It is great! I had some issues to set up the social media link with my store, and they help me to solve the problem quick. Thank you.
Hello Dr Emma, thank you so much for this kind feedback! It makes us so happy to hear that you enjoyed our app and the experience with our support. Should you need any assistance in the future, please don't hesitate to reach out, we're always here to help! Wishing you all the best!
Excellent customer service and great app.
Hello Thalie Paris, thank you so much for your kind feedback! We are thrilled to hear that you enjoyed our app and the experience with our support team. We are always here to help whenever you need it. All the best!
Great support.
Love the app and it's features.
Hello Ell Soll Fashion, thank you for this kind review! We are thrilled to hear that you enjoyed using our app and had a positive experience with our support team. If you ever need anything, feel free to reach out. Best wishes!
I had an issue with the Instafeed not being visible for visitors and after emailing them, they responded swiftly and solved the issue in no time. Great product, great team! Thank you!
Hi Everri, thank you for this amazing review! It's fantastic to hear you enjoyed our app and that our team was able to assist you quickly. Your feedback means a lot to us. If you ever need further assistance, feel free to reach out. All the best!
I am extremely satisfied with the support provided by the Instafeed team. They went above and beyond to help me add an Instagram feed section to my Shopify store's homepage. The process was seamless, and their responsiveness and expertise made it a great experience. Thanks to their assistance, my store now looks even more engaging with the beautifully integrated Instagram feed. I highly recommend the Instafeed app and their excellent support team!
Hello My Store, thank you so much for leaving us this thoughtful review and for recommending us! We are beyond happy to hear that you enjoyed our app, its appearance on your store, and the experience with our support team. Feel free to reach out anytime you need assistance, we are always here for you. Wishing you the very best!
If you add the Instafeed to one page, it will show up on other pages as well. I tried to have it only on one page but was unable to do this. Tried the live chat with support, but the live chat support is just a way to collect emails and no one is actually live. If you try to rate the app one star anywhere else but here it just pulls up the so-called live chat, pretty shady.
Hi Pitcher Perfect Plants,
Instafeed is added manually to the theme by store owners, it can be added anywhere in your store both on all pages or only on a specific page. It seems that you added it to the footer or a page template and not a specific page. Our team will get in touch with you to help you via a review reply so we can help you.
Regarding support, you are referring to our ticket system support and not live chat as we don't offer chat support by default, only upon request. Offering ticket-first support, allows us to provide better and more efficient support since you'll be talking directly with our development team.
Regarding your concern about why we ask for an email, we take privacy as a top priority and for that reason, we don't collect emails from stores on app install. You'll never get unsolicited contacts or emails from us. That means that when you contact us, we ask you to provide an email so we can get back to you. This allows you to choose which contact you want to share with us.
Feel free to contact us, we are happy to help set up Instafeed in your store properly.
Best,
Instafeed team
Excellent service,quick response in helping me
Hello Plushies, thank you for this 5-star review! It means the world to us to hear that you had a great experience with our team and that we could help you quickly. If you ever need any help in the future, don’t hesitate to reach out to us. All the best!