Instafeed ‑ Instagram Feed
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It is slick. However, the button to publish the feed to the store does not work. Pressed it twice.
Hello buybook, thank you for your feedback! Our team has reached out to assist you. Please check your inbox for our message, and we will get this sorted out for you. Thank you!
The customer team resolved our issue with amazing speed!
Hello ADORABLE FLOWERS TOKYO JAPAN, thank you for your kind feedback! It makes us really happy to hear that our support team was able to help you quickly. If you need help again, feel free to contact us anytime, we are always here to help. All the best!
Very helpful and a great app. Easy to use.
Hello HEXXEE, thank you for this review! We are glad to hear you find Instafeed helpful and easy to use. If you ever need any support, we are here for you. Best wishes!
We installed the app and had the most excellent technical support when we needed it. The app is super easy to install and get working and the team helped us with bespoke CSS code to get the exact colours we wanted in the feed button and review stars to match our branding. Fabulous support, great app that works super well and we have two feeds installed. Great price per month. We are very happy and recommend you install and use this Instafeed app. Check out our use of the app on our site https://johndyergallery.com/collections/new-artwork
Hello John Dyer Gallery, thank you so much for your wonderful review! We are thrilled to hear that you found the app easy to install and that our team was able to assist you in perfectly matching your branding. It means the world to us to know that you are happy with the way the feeds look on your website! We truly appreciate your recommendation and for sharing your experience. If you ever need further assistance, feel free to reach out. Thanks again for choosing Instafeed. All the best!
Reliable, helpful app! Recommend!
Hello Afrogem Jewellers, thank you so much for this 5-star review! It's fantastic to know that you enjoyed our app. All the best!
Great! I had a change I needed to make and it was super easy to work with support. They were fast and helpful. Thank you!!!
Hello Global Formulas, thank you so much for this 5 star review! It's amazing to hear that you enjoyed the experience with our support. If you need help again don't hesitate to reach out, our team is always ready to assist you. Wishing you all the best!
Great app for Instagram integration in shopify store, the customer support team is as fast as light, I was having trouble to incorporate Insta feed in my store and the soon I mailed the customer support team, they resolved ,y issue within 20 minutes. Thank you Instagram Feed team.
Hello Purely Femme, thank you so much for sharing your kind feedback! It makes us so happy to hear that you enjoyed our app and your experience with our support. It's also amazing to know that our team was able to assist you promptly, and we are excited to continue working together. If you need assistance in the future, please don't hesitate to reach out, we are always here to help. Wishing you all the best!
Top service and the app is great!
Hello ioolajewelry, thank you so much for your kind feedback! We are thrilled to hear that you enjoyed our app and the experience with our support team. We are always here to assist you whenever you need us. Wishing you all the best!
worst App , i dont know wht the problem is , the app does not load properly in shopfiy backend and you cant save or edit your feed , worst customer support dont understand why should a paying customer enter there email id and bang there head with a chat bot.
Reply to App Team,
As explained over email taking email of paying customers and providing them better and faster customer support cannot be marked as email collection any where in the world. I had share detailed screen shot with your team over email and shared my browser and system details as well and no i was not using any app and was never blocked etc by your app , your app has some navigation issue in feed settings page , instead of arguing with messenger it would be great if you could focus on improving the app UI and customer support.
As our customer service team explained in detail, we take privacy as a priority and don't collect your email on app install. For that reason, when you want to contact our support you need to provide an email so we can get back to you. We don't use chatbots, you'll always talk with real humans. What you might be referring to as a chatbot is just the automated chat introduction.
As per the issue you described, you never replied to our question. It seems that you were using tools to manipulate the app UI. Our systems automatically blocks suspicious activity.
If you can clarify the questions we sent you we are happy to help with the issues you are having on https://kamuklife.com/
Ines was incredible assisting me with technical support for my shopify store; professional, prompt and extremely helpful. I am most grateful.
Hello Oski and Lottie, we truly appreciate your wonderful review! It means everything to us to hear that you had such a positive experience with our support team. If you ever need assistance, don’t hesitate to reach out, we are always here for you. Wishing you all the best!