Instafeed ‑ Instagram Feed
Erfüllt die höchsten Qualitätsstandards von Shopify für Geschwindigkeit, Anwenderfreundlichkeit und Mehrwert für Händler:innen
Rezensionen (1.822)
Anpassen
-
Nach Bewertung
They helped me integrate the software and the temple and the customer support is perfect
Hello Nomadixa, thank you for your kind words! We are glad to hear that you enjoyed the experience with our support. If you need assistance in the future, don't hesitate to reach out, our team is always here for you. Wishing you all the best!
So far so good! Very helpful team
Hello Texas Radio Hamilton, thank you so much for this 5-star review! It's amazing to know that you are enjoying our app and had a great experience with our team. If you ever need assistance, don't hesitate to reach out. Best wishes!
Fui rapidamente atendida!
Olá About Woman, muito obrigado pela sua avaliação! Ficamos muito felizes em saber que nossa equipe conseguiu ajudar rapidamente. Caso precisem de assistência no futuro, não hesitem em nos contatar. Desejamos tudo de melhor para vocês!
Free to use with a great and fast support service.
Hi GYMP, thank you for your kind feedback! It makes us really happy to hear that our team was able to help you quickly. If you need help again, feel free to contact us anytime, we are always here to help. Best wishes!
If you add the Instafeed to one page, it will show up on other pages as well. I tried to have it only on one page but was unable to do this. Tried the live chat with support, but the live chat support is just a way to collect emails and no one is actually live. If you try to rate the app one star anywhere else but here it just pulls up the so-called live chat, pretty shady.
Hi Pitcher Perfect Plants,
Instafeed is added manually to the theme by store owners, it can be added anywhere in your store both on all pages or only on a specific page. It seems that you added it to the footer or a page template and not a specific page. Our team will get in touch with you to help you via a review reply so we can help you.
Regarding support, you are referring to our ticket system support and not live chat as we don't offer chat support by default, only upon request. Offering ticket-first support, allows us to provide better and more efficient support since you'll be talking directly with our development team.
Regarding your concern about why we ask for an email, we take privacy as a top priority and for that reason, we don't collect emails from stores on app install. You'll never get unsolicited contacts or emails from us. That means that when you contact us, we ask you to provide an email so we can get back to you. This allows you to choose which contact you want to share with us.
Feel free to contact us, we are happy to help set up Instafeed in your store properly.
Best,
Instafeed team
Great app from my small business, and good support when I needed it yesterday. Ines fixed my issue really quickly with no hassle!
Thank You
Hello Home-away.co.uk, thank you so much for your kind feedback! We are thrilled to hear that you found our app helpful and that our team was able to assist you quickly. We are always here to help whenever you need it. Thanks for your support!
This app made adding our Insta feed to our homepage so easy and it looks great. Their customer support is amazing too, immediate response and help and we are on the free version! Highly recommended!
Hello Hunt Mutt, thank you for this review! It makes us really happy to hear that you found our app easy to integrate and that you like its appearance. We strive to provide quick and personalized support, and we are glad to know we could deliver that for you. If you need help again, feel free to contact us anytime. All the best!
good
Hello Snackative, thank you for this review, we are happy to know that you had a positive experience with our app. Best wishes!
Awesome service. Highly recommend
Hi Boar and Blade, thank you for recommending us! We are really happy to hear that our team was able to provide a great experience. If you ever need assistance, feel free to contact us anytime. Wishing you all the best!
I needed help with my IG feed showing up on my homepage as the web designers used a legacy theme and the usual tutorials weren't working. When I reached out to Instafeed/Mintt Studio directly, they emailed back within 10 minutes, I granted them the limited access to my Shopify account and they fixed in less than 24hrs! Super communicative, fast and easy to work with. Thank you, best customer/tech support that I've experienced in a long time from any company!
Hello Pickleball Jules, thank you so much for this kind review! We are thrilled to hear that you enjoyed the experience with our support team and that we could assist you promptly. Your satisfaction is our top priority, and we are grateful for your kind words. If you ever need assistance, don't hesitate to reach out, we are always here to help. All the best!