Instafeed ‑ Instagram Feed
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The app doesn't work consistently and support doesn't replies to email.
Hello Architects Fairies,
Thank you for taking the time to review.
Providing exceptional customer service is our top priority, and we reply to all our customer’s emails.
We are sorry for any inconvenience you encountered. Please contact us at support@minttstudio.com if you need assistance.
Thank you,
Instafeed Team
Even Zero star, Too bad app, It is not showing preview or any post or posts in store , Stay away from this
Hello The LuxeDream Shop,
Thank you for your review.
Instafeed works with any theme or store. The issue you described is likely caused by a browser setting blocking Instagram images.
Please contact us at support@minttstudio.com if you need assistance, our team is always here to help you.
Thank you,
Instafeed Team
Read this before installing I added this app on 11 feb and next day my website stopped responding it was not loading after few seconds of surfing. Now because of this my facebook account also got disabled as they thought i was making false and misleading advertisements So yeah think twice before installing this App
SIDH S, we're afraid that is a false review. Your store doesn't load even without our app, Instafeed doesn't have any impact on stores load. We are also a Facebook Partner and Facebook accounts will never be disabled because of Instafeed. Our tech team can try to help you, contact us at support@minttstudio.com
This app never worked on my website.
Than you for your review. We had a look at your settings and it seems that you never completed the installation. We also looked into our support system and you never reached out to us.
Contact us at support@minttstudio.com and we'll help with any issues you are having.
Thanks,
Instafeed team
Does not work at all. I tried Safari and Chrome and get this message.
Your device is blocking Instafeed cookies. ‘It seems that you are accessing from a mobile device, please try opening Instafeed on your computer. We recommend using Google Chrome or Firefox.’
Hello The Flint Store, thank you for your review. Looks like you are having issues in your browser or store configurations. We'll send you a support invite, also feel free to contact us at support@minttstudio.com
Snappt is much better and free. Product tagging will not show under product. They you need to add Hashtag on every product. Cant fint the case that make sense
Hi M-KAE,
Thank your for your review. However as explained to Joachim Strøjer Hansen from M-KAE over email, with Instafeed you can show pretty much whatever you want under product. We give you full freedom to configure what you need.
We usually try to be as constructive as possible to reviews, but all interactions with us were unfriendly and disrespectful. Growing businesses starts with respecting others.
All the best,
Instafeed Team
App admin does not function well on chrome. Images did not open in pop up windows. Despite paying for pro, it only allowed me to tag 12 single images/products.
Thank you for your review.
Your store was banned from using our app, please contact us at support@minttstudio.com so we can try to understand why was that.
Thanks,
Instafeed Team
I tried the app on two different stores and it did not work with either of them. Completely disappointed.
Hello J. Waters Apparel! Instafeed works in any theme or store, I can see that our Customer Support is in contact with you, they will install it for you. Thank you.
I wasn't impressed with this app. I like things quick and easy, this was neither. I had to deal with coding and that wasn't fun. I would've just liked it to look a bit more customer to my feed and it to be easier to set up.
Hello Farmhouse Frocks,
Thank you for taking the time to review.
Over the past few years, we have significantly improved our app to make it even more seamless and user-friendly. Instafeed can now be set up in just two straightforward steps, with no coding required.
Our team is always ready to assist you with any issues you may encounter. Please contact us at support@minttstudio.com if you need assistance.
Thank you,
Instafeed Team
can't log in to Instagram, keeps saying it's not connected and needs to be connected again. At the Pro level, you can't choose your own feeds, it automatically shows the latest feeds.
Practically a completely unusable program, nothing I tried worked.
Never install this program.
Hi https://alfa-jewelry.com
I can see that you tried to connect with Instagram but your Instagram connection was blocked. That can happen for two reasons: either you didn't provide the required permissions to show posts or your account is being flagged by customers (frequent with dropshipping stores). Our team can investigate this for you.
I can see that you then successfully connected your account using Facebook. The feature to curate your feeds is part of our most premium plan (Plus plan) and not Pro.
I can see that you never contacted our support team, we advised contacting them. They will always be able to help with the issues you are having. Mintt Studio Instagram Feed is the popular app for Instagram in Shopify and take great pride in what you do. Hope you can have you back and work out this situation.
Thank you,
Mintt Studio