Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
Modifié le 23 septembre 2019

Bad customer service!
Ive used this feed for 12 months no problem.
I recently contacted your support and asked why my feed was suddenly missing from my website? I told it wasnt anything to do with Instafeed as i didnt have an account, sent screen shots of their app instaled on my dashboard. I then had i reply telling mt my feed was propbably from a theme pluggin. i then had no choice but to purchase additional theme support to be told. the Issue was with Instagram changing their API, and all i needed was a new Instafeed access token.
You would think as your app is for Instagram your support staff would of informed me of this major change? but no! they chose to ignore my enquiry, gave me no help or advice. It cost me $30 dollars for support i dont need. Thanks for nothing !!!

As Far as your excuse of a repy!
You still dont seem to understand? my store used your app for 12 months fine untill Instagram changed its API. Your understanding of the english lauguage is clearly poor! I had your Insafeed app installed and you failed to get off your arse and look into my problem! As i said before your customer service is non- existant!

Its A Dogs Life
Royaume-Uni
11 mois d’utilisation de l’application
Mintt Studio a répondu 23 septembre 2019

Hello,

Thank you for your review, we are sorry it was not clear to you. Like we mentioned before the feed in your store is not from our app, you have our app installed but you are not using it.

You can confirm that yourself by uninstalling our app. Your feed will still work because the feed displaying in your store is not from our app, the token that you needed to change was not from our app.

It was not clear to us if you want to use our app, we cannot provide support to different apps I'm afraid.

If you still want to use our app please contact us directly support@minttstudio.com

Thanks,
Instafeed Team

30 janvier 2023

Easy setup! The custom html option is a nice addition for extra customization. I had a problem trying to make some changes and reached out to Mintt via email. I received a quick response and was able to get assistance executing the edits I was trying to make.

On the Patio
États-Unis
11 jours d’utilisation de l’application
Mintt Studio a répondu 31 janvier 2023

Hi On the Patio, thank you so much for leaving us this 5 star review! We are so glad to hear that you enjoyed our app and the experience with our Support Team. If you ever need assistance again don't hesitate to reach out to us. Best wishes!

30 avril 2019

I just now installed it, so far I am totally loving this! Trusting it will help me to take my business to the next level.

Rickshaw Journey
États-Unis
11 jours d’utilisation de l’application
10 septembre 2019

Loving this app! This is so easy to set up, and works so well. Hope you develop more apps in the future. Keep up the good work!

Celavi Beauty & Cosmetic
États-Unis
11 jours d’utilisation de l’application
22 juillet 2022

Please stop charging our store. We deleted. the app three months ago and I still see the charges each month

Purogenic
Canada
10 mois d’utilisation de l’application
Mintt Studio a répondu 22 juillet 2022

Hi Purogenic, charges are done by Shopify and not apps directly. I can see that our app was uninstalled on July 1st. Our team will reach out to you to agree on a refund. Please check your Shopify account email. Thank you!

5 novembre 2020

This is exactly what I want for my shopify store, very recommend every to get this. It's must have!

WirelessRetroGames
Taïwan
11 jours d’utilisation de l’application
Mintt Studio a répondu 5 novembre 2020

Hi WirelessRetroGames! Thank you so much for your feedback and support 👍 we are glad to know that Instafeed was able to cater to your needs!

14 mars 2021

So easy to use, did exactly what we needed it to, and the free plan is perfect for adding some uniqueness to the page. Great app

The Outlet Edge
Canada
11 jours d’utilisation de l’application
Mintt Studio a répondu 14 mars 2021

Hi The Outlet Edge! Thank you so much for your review and support, we are glad that you enjoyed Instafeed

Modifié le 21 octobre 2019

Pretty good APP. One thing is that I do have a long delay between posting on my IG and my feed updating in the APP. I presume that this is not a normal behavior because it is very inconvenient to workflow. I have tried logging out, clearing my cache, even a new private browser window to test the update, but no luck so far.

Shamanic Supply
États-Unis
10 mois d’utilisation de l’application
Mintt Studio a répondu 22 octobre 2019

Hello Shamanic Supply,

Thank you so much for your review. Please contact us at support@minttstudio.com so we can understand what's happening.

Thanks,
Instafeed Team

2 mars 2021

LITERALLY THE EASIEST SET UP! MAKES YOUR WEBSITE LOOK SOO DOPE! HAS HELPED MY WEBSITE LOOK MORE LEGIT! THANK YOU SO MUCH!

Nighty Nites Co
États-Unis
11 jours d’utilisation de l’application
Mintt Studio a répondu 3 mars 2021

Hi Nighty Nites Co! Thank you so much for your feedback and support! We are thrilled to know that you are happy with Instafeed 💪

25 février 2017

Awesome app, gets the job done. Developer is super responsive to e-mails and even added a feature for us. Thank you!

Astroshadez Com
États-Unis
11 jours d’utilisation de l’application