Instafeed ‑ Instagram Feed
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I have set everything up but didn't get a reply from them as it's not showing on our product page. On the home page it's showing with a huge errors. Support is bad and charging they will.
Please solve it!
Hello, thank you for reaching out. We can see that both tickets were replied to on Feb 12th, the same day you contacted us. Can you please check Ryamonds email and confirm the spam folder? You should also be able to find our answers inside the app, click on the "Contact us" widget and check past conversations.
We have also sent you a request to access the store in case you need help. The issue you are seeing is caused by the CSS code your store added to the theme.
We'll send you another email with additional details.
Easy to use. Fast, responsive team for questions help (rarely needed though, intuitive!). If you want an instagram feed, this is your app!
Hello Dragonkin MOD, thank you for recommending us! We are thrilled to hear you had a great experience with our team and found our app easy to use. If you ever need support, feel free to reach out. All the best!
Super helpful when I needed assistance. Easy to use app to show your IG posts on your website even without a paid subscription!
Hello Nefs Journey, thank you so much for this 5-star review! It's fantastic to know that you enjoyed using the free plan of our app and had a great experience with our team. We are always here to help whenever you need us. All the best!
Great, speedy customer service that made using the app extremely easy for us as a business. Would recommend and thank you Ines for the assistance.
Hello Two Boys Brew, thank you so much for your kind words! We are delighted to know you enjoyed the support from our team. For us, it was a pleasure helping you. Don't hesitate to get in touch with us if you need any help. All the best!
Instafeed is such a quick and easy way to link your Instagram to your Shopify site and the Technical support is outstanding. I added Instafeed and needed help adding it to my site, within hours I had heard back from the Support Team and it was up and running, looking perfect - sensational!
Hi OMG Beauty Solutions, thank you for your kind words! We are delighted to hear that you enjoyed our app. Our support team is always here to help, and we are glad we could assist you in getting everything up and running smoothly. If you ever need further assistance, feel free to reach out. All the best!
Great App. Customer support is very helpful and quick to respond to any issues. Instagram posts look great on my site. Verry Happy and definitely recommend.
Hi The Pawfect Brew, thank you for this kind review! It's fantastic to hear you enjoyed our app and that our team was able to assist you quickly. Your recommendation truly means a lot. If you ever need further assistance, feel free to reach out. Wishing you all the best!
App is super easy to install, and looks great on our site. We needed a minor modification done, which was done quickly and accurately. Would highly recommend.
Hello Naran Lingerie, thank you so much for this review! It's amazing to hear that you found the app easy to install and enjoyed its design, as well as your experience with our support team. If you ever need help again don't hesitate to reach out. Wishing you all the best!
Thanks for quickly fixing a mishap on our feed. We kept getting double of one of the posts but they manually suppressed it from appearing in the back end.
Hello Range CBD, thank you for sharing your feedback! We are happy to hear that our team was able to assist you and resolve the situation. If you ever need help, we are always here for you. All the best!
quick response and good service!
Hi CHA, thank you for this review! We are very happy to hear that you had a positive experience with our team. If you ever need support in the future, don't hesitate to reach out to us. All the best!
The team at Instafeed is amazing and super helpful, and the product works perfectly for my needs. Inês helped me not only fix and re-add the feed to my legacy Shopify theme, but also to the new one I am working on and hoping to transition to in the near future. Thank you again Instafeed and Inês!
Hi WIT & WEST, thank you for your kind review! We are delighted to hear that you enjoyed our app and that our support team made a positive impact on your experience. Your satisfaction is our priority and we truly appreciate your feedback. If you need assistance in the future, don’t hesitate to reach out, we are always here to help. Wishing you all the best!